Sales Account Executive (Retentions and Upsell)

Sales Account Executive (Retentions & Upsell)

£25-27,500 basic salary plus commission (£35K OTE)

Warrington (3 days in office, 2 days remote)

Are you a customer-focused sales account executive or customer service specialist looking for a self-managed role in a fast-paced team? Do you enjoy being an expert in your field and providing excellent service levels to build relationships with customers? Are you motivated and driven, able to spot opportunities to upsell, cross-sell and add value to existing accounts?

We’d love to hear from you! Our client is a dynamic, award-winning consultancy firm based in Warrington. They’re currently looking to expand their sales team with a proactive, enthusiastic Sales Account Executive who can identify new business opportunities with existing customers.

The Job

Your role, working alongside a Sales Account Manager, will involve:

• Establishing and building quality relationships with existing customers
• Focusing on growing your account base and meeting associated revenue growth targets
• Proactively identifying new business opportunities to upsell, cross-sell and maximise spend amongst existing accounts and ensure contract renewals/retention
• Undertaking a range of telephone calls, emails, networking, campaigns and similar activities
• Responding to sales enquiries and inbound leads
• Maintaining accurate CRM records and reports

The Person

This role would suit a driven and determined telesales, account manager, customer service executive or similar background who enjoys talking to customers and building relationships. The success of the role will be based on knowing your accounts, maintaining regular contact and delivering world-class customer service.

Applicants should also be able to demonstrate:

• Ideally 2 years’ experience in a relevant role
• Good standard of education
• Excellent customer service skills
• Passion and enthusiasm
• Proactive approach to sales

You’ll work in a supportive, productive and friendly team with a drive for success, where full training is provided and great performance is rewarded.

The company offers a starting salary of £25-27,500 with a realistic bonus that will allow you to earn £35K OTE. You’ll also have access to benefits including private medical insurance, life assurance, company pension, EV scheme, Cycle to Work scheme, Childcare voucher scheme, income protection and more. Hours of work are 35 per week with 3 days in the office, 2 days at home, and 33 days annual holiday entitlement.

To Apply

To apply, please submit your CV by clicking on the relevant links. If successful you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this Sales Account Executive role, if you do not hear from us within this time you should presume your application has been unsuccessful on this occasion.

Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this Sales Account Executive vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.