Senior Manager, Reporting & Insight, GIA COO (Fix-term Contract for 12 Months)

Job Summary

GIA is an independent function whose primary role is to help the Board and Executive Management to protect the assets, reputation, and sustainability of the Group. GIA will adhere to the Definition of Internal Auditing, the Core Principles for the Professional Practice of Internal Auditing, Code of Ethics and the Standards for the Professional Practice of Internal Auditing that are published by the Institution of Internal Auditing (IIA). All members of GIA strive to operate as role models for the Group’s valued behaviours.

The GIA Chief Operations Officer (COO)’s team supports the GIA COO in management of the GIA function. The role of Senior Manager, Risk Assessment Analysis & Insight (GIA, COO), works within the GIA COO team, to lead the provision of analytics, insight and visualisation to improve the effectiveness and efficiency of GIA risk assessment and planning processes and outcomes.

Key Responsibilities

• Aligned to GIA's functional strategy, develop and influence GIA to improve the consistency and quality of reporting through data led analysis and insight.
• Maintain strong relationships with the GIA Leadership Team to influence/change behaviours to ensure risk assessment is a continuous activity as opposed to annual/bi-annual input to the planning process.
• Inspire and engage all stakeholders (MT to every auditor) to develop a continuous improvement mindset for risk assessment, reinforcing its value and purpose.
• Develop the report writing skills and visualisation skills of the team through coaching, mentoring and training.
• Liaise closely with Group and Country Secretariats, specialist report writing experts, and the Audit Executive Team (AET) to develop and embed the standards and guidance for reporting across all of GIA's markets.
• Engage closely with the GIA Leadership Team and AET to derive strategic level insights from audit activity aligned to key themes and topics relevant to the Committees GIA reports to.
• Confidence to challenge the status quo using visualisations to deliver MI and reporting (as opposed to words and tables), and developing and presenting MI in alternative formats, for example through interactive dashboards as opposed to solely in Word or PowerPoint.
• Be comfortable and effective at deriving insight from data, and then clearly communicating actions and output to the AET to inform decision making.
• Produce clear, concise and compelling Committee papers, principally for the Group Audit Committee, but also for the Group Risk Committees.
• Understanding the needs of the Committees GIA reports to, (collectively and individually).
• Continuously improve the quality and consistency of Committee reporting through training, engagement and coaching with key GIA stakeholders.
• Support the HOA in developing an insight-led function, delivering MI processes more efficiently, freeing up time to focus on identifying and delivering ways to improve the effectiveness and efficiency of audit work.
• Support the delivery of strategic targets set from inside and outside the organisation on GIA’s performance, which are set out in the functional strategy.
• Mentor and coach more junior members of the team to think strategically, problem solve independently and collectively, and contribute to engaging and fun team culture.
• Support the COO in managing the audit risk generated through reporting. This will be achieved by developing and assessing against clear principles and standards to improve the quality, consistency and timing of our reporting to key stakeholders.

Skills and Experience

• Previous experience of internal audit or assurance (Compliance, Risk Oversight, External Auditing etc) within the financial services industry.
• Experience in reporting writing at Executive and Board level in English.
• Expert in advanced writing techniques (e.g. Plain English Principles, Pyramid Principle).
• Highly proficient in use of Microsoft 365 (particularly Word, Excel, PowerPoint) and ideally data visualisation tools (ideally Tableau or PowerBI).
• Demonstrated record of successful, high impact change projects and outcomes in large and complex, multi-geography, multi-disciplinary projects, and a strong team player.
• Highly entrepreneurial with a high level of energy, dedication and an unrelenting drive to deliver value, with a track record in creative and successful problem-solving.
• Good understanding of analytics and machine learning, and proven ability to understand problem statements and identify opportunities for use of analytics.
• Outstanding communication skills, both oral, written and presentation.