Service Engineer in City

Service Engineer

Location: Cardiff
Department: Service & After Sales
Reports to: Service Manager

Are you a motivated and skilled engineer with a passion for providing top-tier service and support? We are looking for a dedicated Service Engineer to join our dynamic team. In this role, you'll be responsible for providing excellent customer service and technical expertise, ensuring the smooth operation of equipment across a variety of industries.

Key Responsibilities:

• Provide first-line call-out and service support for customers
• Perform routine servicing and breakdown response for service contract customers
• Service and test LEV (Local Exhaust Ventilation) equipment in compliance with current COSHH legislation and HSE guidance
• Commission and conduct performance testing on new equipment

Skills, Experience, and Qualifications:

• Proven track record in field service engineering
• Solid understanding of engineering processes and technical problem-solving
• Experience in the HVAC/dust and fume extraction industry is a plus
• Experience with LEV testing and electrical qualifications are advantageous
• Familiarity with HMIs and inverters is desirable
• Proficiency in Microsoft Office and Excel
• P601 Certification required
• Full, clean driving license

Personal Qualities:

• Self-motivated with a proactive attitude
• Strong problem-solving and analytical abilities
• Excellent communication and interpersonal skills
• Ability to work effectively both independently and as part of a team
• Dedicated with a willingness to travel
• IT literate and adaptable to new technologies