Change and Release Manager

On behalf of The Home Office, we are looking for a Change & Release Manager - Inside IR35 for a 12 Month contract based Hybrid - Remote & 2 days p/month in Southport.

The Change and Release manager will play a leading role in implementing and embedding process to manage releases and changes within a programme and overlay with business as usual. This role will support the delivery of a programme which has committed to the transformation and replacement of core civil registration systems, and infrastructure and to scan and transcribe hard copy records of birth, deaths and marriages. This aligns with the Home Office (HO) vision and the Government's wider digital identity ambitions.

Responsibilities:

1. Leading & managing the Release Management process and allocated staff and workload for the assigned services, ensuring that standards & timescales are met.
2. Organising team engagement with Incident Management during major incidents, ensuring that appropriate release management representation is made on technical bridge calls when required.
3. Managing patterns or trends of non-compliance of the Release assurance policies & processes, by engaging at a senior level.
4. Engaging with service transition teams to define processes for interim operating model capabilities for those assigned to release management.
5. Managing programme / portfolio schedule - updating stakeholders on progress.
6. Organising & contributing to CAB (Change Board).

Please note, this role requires active valid SC clearance. Therefore, you must be willing & eligible to undergo these checks.

Qualifications:

1. Demonstrable experience of IT service release & change management.
2. Experience of developing, implementing & adhering to ITIL v3/v4 management processes & procedures.
3. Strong technical acumen - ability to understand terminology.
4. Excellent stakeholder management skills - internal & external.
5. Excellent document writing & presentation skillset.
6. Jira / ServiceNow experience.
7. Public Sector experience.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident

As a member of the Disability Confident Scheme, the Home Office guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces Covenant

The Home Office guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

In applying for this role, you acknowledge the following: this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.