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Front Office Shift Leader

TN United Kingdom

London

On-site

GBP 30,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a passionate Front Office Supervisor to join their dynamic team. This role offers the opportunity to lead a vibrant front office department, ensuring exceptional service and memorable experiences for guests. As part of a supportive and energetic environment, you will have access to tailored development plans and various employee benefits, including generous holiday allowances and discounts. If you thrive in a fast-paced hospitality setting and are eager to contribute to a fun and positive atmosphere, this position is perfect for you.

Benefits

28 paid holiday increasing with service
Free meals
Pension with company contributions
50% discount in all restaurants
Additional discounts on hotel stays and Spa
Season ticket loan
Employee Assistance Programme
Employee recognition schemes
Uniforms provided and laundered

Qualifications

  • Experience in hospitality or customer service roles is essential.
  • Strong leadership and communication skills are required.

Responsibilities

  • Supervise front office operations and ensure excellent guest service.
  • Support team members and contribute to a positive work environment.

Skills

Customer Service
Team Leadership
Communication Skills

Education

High School Diploma
Hospitality Management Degree

Job description

The Landmark London is looking for you to be our Front Office Supervisor!

Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a Front Office Supervisor at The Landmark London.

We are located opposite Marylebone train and tube station and a short walk from Baker Street and Edgware Road Stations.

It is important to us that everyone in the team brings positive energy to support our happy and fun environment.

We are always looking to continuously improve our business and ourselves and have access to tailored development plans, apprenticeships, and world-class management development programmes.

Some of the excellent benefits you will enjoy as a Front Office Supervisor are:
  1. Salary £29,500 (incl. service charge) + paid overtime
  2. 28 paid holiday increasing with service.
  3. Free meals.
  4. Pension with company contributions.
  5. 50% discount in all our restaurants.
  6. Additional discounts on hotel stays and Spa in all our hotels.
  7. Season ticket loan.
  8. Recommend a Friend incentive.
  9. 24/7 online GP, mental health support, and virtual wellbeing.
  10. Bike to work scheme.
  11. Uniforms provided and laundered complimentary.
  12. Apprentice programmes.
  13. Educational sponsorship for specialist subjects.
  14. Opportunity to join our taskforces to contribute to the business focuses, community, and environment.
  15. Employee Assistance Programme.
  16. Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Front Office Supervisor to join our Front Office Department on a permanent basis, to join us in consistently delivering memorable moments and five-star service to our guests and each other.

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