Partner Relationship Manager

Who we are

UniQuest, part of Keystone Education Group, is the leading student recruitment technology and services provider to higher education. Based in the UK and founded in 2013, we partner with higher education institutions to improve student engagement from first enquiry to enrolment. We offer a comprehensive platform solution, an expert workforce, and data-led processes to engage students globally. With over 250 team members across four international offices, we foster a culture of ownership and flexibility, supporting career growth and focusing on tech-enabled, people-driven, and process-powered solutions. Altogether with Keystone we are more than 800+ people, underpinned by a successful student demand generation business with over 5,500 global university partners and 120 million student visitors to our websites annually.

What are we looking for

Are you passionate about helping our university partners and students succeed and delivering exceptional service? Then we would love to talk to you about joining our team.

What you’ll be doing

Your ability to establish strong relationships across all stakeholders at the university means that you are the trusted and go-to person to deliver and enhance the service provision. The relationship with our partners is pivotal to ensure that our partners continue to love working with us.

As an excellent communicator, you can establish trust and ensure that engagement remains high throughout the partnership.

Having a laser-focused mind on what the institution is aiming to achieve and ensuring that the service is aligned to this will be an essential requirement of the role. Therefore, it goes without saying that your ability to analyse the details but to understand what is important is critical to be successful in this role.

Being able to adapt and create solutions is a necessity of the partnerships and the environment in which universities are currently operating. Whilst also ensuring that operational aspects are delivered consistently, at the highest quality and in line with service level agreements.

As a natural collaborator, you’ll be able to work closely with all teams across all departments of the business and will rely heavily on your ability to engage all stakeholders.

Working with internal departments, your role in seeking further opportunities to grow and embed our partnerships is key.

What you’ll have

1. Experience of working in higher education.
2. A great track record in managing stakeholders and relationship management.
3. Some impressive communication and prioritisation skills.
4. An analytical mind with the ability to look at the bigger picture whilst also being able to get into the weeds.

What you’ll get

1. To drive and strengthen relationships with our partners.
2. To have an impact on one of the most important decisions a person will make.
3. To be able to work with lots of like-minded people that are all striving to ensure our partners love us.

At UniQuest, we strive to create a fantastic workplace where employees feel engaged and supported. We take various steps to ensure our team can excel in their roles and seize new opportunities.

In exchange for helping us do business in the right way, we have a rewards package that includes your salary, a company performance-based bonus and other nice things like an extra 3 days off at Christmas.

At UniQuest, we believe in having a diverse team at all levels of the company. We welcome applications from everyone, no matter their background. Our Equal Opportunities Policy is here to help everyone who works with us reach their full potential. We want to make sure that all the talents and resources of our team are fully utilised to create a workplace with opportunities for everyone.

Please send us your application, in English, by hitting the button "Apply here!" This is a fully remote role with occasional travel to campus for partner meetings or company events.

Keystone is an equal-opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.