Director of Operations

Community Development & Social Enterprise

Disability

Equality & Law

Health

Housing & Homelessness

Learning

Local

Local Infrastructure Organisation

Older People

Other

Social Care

Youth

• Hybrid: Edinburgh, with limited travel within Lothian and Scottish Borders; hybrid working available following induction period
• Closing 10th March 2025
• Advertised from 24th February 2025
• 36.25 hours per week

Role

Following the retiral of our Depute Chief Executive, we are advertising a new and exciting role within Health in Mind.

People tell us what we do is special and unique – it’s the Health in Mind way. We’re looking for someone who oversees the delivery of high-quality and efficient services in the areas of human resources, business support, IT, information governance, risk management, and quality assurance.

We are looking for a range of experience, skills, and knowledge. You can find out more about us and the team in the role profile.

If you feel a connection with our approach and values and have drive and ongoing commitment to fostering and nurturing organisational growth and success through leading your team, building a strong organisational culture, implementing strategies that support growth and innovation, and being a role model to all stakeholders, we'd love to hear from you.

Completed applications should be submitted to: recruitment@health-in-mind.org.uk. Please see the application pack for further instructions. Please note we do not accept CVs.

Health in Mind promotes equality and diversity in the workplace. Registered charity no SC004128.

Key Responsibilities of the Chief Officer:

Leadership and Strategy:

• To develop and implement the strategic vision and direction for the organisation in collaboration with the Board of Directors;
• To work with the service members, Board of Directors, and staff to ensure the organisation continues to achieve very good grades with the Care Inspectorate;
• To develop a culture of inclusivity, support, and continuous improvement;
• To foster a can-do and positive culture that supports the development of a solution-focused organisation;
• To represent the organisation publicly, serving as a passionate advocate for Stepping Stones’ communities;
• To raise the profile and reputation of the organisation by working closely with partners in the local health and social care sector and to develop Stepping Stones’ presence within the local strategic forums;
• To support Stepping Stones to maintain a person-centred evidence-based culture, that commands the confidence of the staff team, commissioners, and service members, and promotes multi-disciplinary and cross-organisational working;
• To support Stepping Stones’ commitment to peer support in all its forms;
• To develop a strategy with stakeholders that leads to further growth and development of new services;
• To support staff to realise and achieve their full potential within the organisation.

Operational Management:

• Oversee the day-to-day operations, ensuring efficient and effective delivery of services with a strong work ethic and attention to detail;
• Develop and implement policies and procedures aligned with our mission and goals;
• Ensure compliance with relevant laws, regulations, and best practices including but not limited to safeguarding, employment law, health and safety, GDPR, and finance;
• Work with the Board of Directors to ensure strong governance and financial management of the organisation.
• Budgetary responsibilities as agreed by the Board of Directors, working as part of the Finance sub-group;
• Ensure the financial health and sustainability of the organisation through sound fiscal management and oversight;
• Oversee effective pursuit and management of funding, including grants, donations, corporate sponsorship, commissions, and partnerships, and coordinate large fundraising bids.

Stakeholder Engagement:

• Build and maintain strong relationships with stakeholders, including service members, carers, staff, commissioning teams, funders, and community partners;
• Work collaboratively with the Board of Directors to support governance and strategic roles;
• Ensure that service members are involved in various forums, including lived experience panels, service member feedback, and focus groups.

Team Management:

• Oversee the work of the staff team and provide supervision, guidance, and line management to the Services Manager (Registered Manager), Counselling Supervisor, and Business Administration Manager;
• Lead, mentor, and develop the management team and staff, fostering a positive and inclusive work environment with a strong focus on development;
• Development of recruitment and retention strategies for staff, volunteers, and peers that ensure a strong impact on the services delivered, including development of strategies that will lead to shorter waiting times for service members;

Full Job Description and Person Specification available for download below.

We are currently looking to recruit an individual for the above post – this role is for three days a week.

The Finance and Governance Manager is a key role within the organisation and involves both strategic and operational duties. We would anticipate that the successful candidate will spend a proportionate amount of time on both finance and governance, which may vary throughout the year depending on work commitments.

As a charity, we are regulated by OSCR and ideally the successful candidate will have knowledge of, or experience working for, a third sector organisation.

Reachout with Arts in Mind provides services for members who are at various stages of managing their wellbeing. The position will involve interaction with members on a regular basis, and as we are a small staff team, the list of duties is not exhaustive. A range of additional tasks may be undertaken from time to time, as funding terms and conditions dictate or projects develop.

The role will also involve supporting the Executive Artistic Director in completing funding applications and the financial reporting on spend associated with funders, as well as ensuring all income and revenue is managed, controlled, and accounted for.

Strategic input to the Management and Board of Directors summarising and documenting areas of the accounts will also be required.

The post holder will report to the Executive Artistic Director and work closely with the Senior Facilitator & Engagement Manager.

As part of your application please provide 2 referees stipulating whether we can contact them prior to the interview. One must be your current or most recent employer.

Minimum Requirements:

• Experience of HR and employment legislation
• Microsoft Office Suite; Word, Excel
• Qualification to college/university level
• Preparing Financial summaries for Board of Directors and Funders
• Third sector experience
• Preparing Annual Accounts
• OSCR returns
• Mental health and wellbeing training
• Knowledge of the arts and its use in wellbeing therapies
• Experience of using Sage Accounting
• Respect for confidentiality and sensitive information
• Excellent organisational skills
• Ability to multi-task and work independently
• Excellent interpersonal and communication skills

Hybrid: (1 day a week in Glasgow office) Glasgow or Edinburgh

Closing 14th March 2025

Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools, and further education, among others.

These services together with our national programme work in See Me, respectme, suicide prevention, and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

About the role

This role is part of SAMH's dynamic Fundraising & Income Generation department, which plays a vital role in driving the financial growth and sustainability of our organisation. Within this department, there are five dedicated teams, each crucial to generating income through diverse strategies and initiatives. These teams work collaboratively, integrating their expertise to maximise opportunities through cross-selling and upselling, ensuring a cohesive and effective approach to achieving our goals. Joining this team means being at the forefront of innovative income generation efforts that directly support SAMH’s mission.

The Delivery Coordinator is responsible for managing and coordinating all enquiries relating to training, workplace wellbeing events and advisory services, maximising all opportunities for the Workplace team. This will include liaising with internal and external stakeholders to schedule any commissioned workplace products and services, identifying opportunities of significant value or strategic importance, and providing administrative support to the Workplace Business Development Manager.

What we are looking for

The Delivery Coordinator role will play a key role in achieving our strategic aims. The role is responsible for the coordination of our workplace service delivery.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include:

• Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs
• Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
• 30 days annual leave rising to 33 after 5 years’ service
• 4 public holidays
• 2 paid wellbeing days off per year to use on what matters to you

Feniks was established in 2007 as a small charity to improve outcomes for Edinburgh’s Central and Eastern European (CEE) communities. For 17 years, the organization has provided a range of free, confidential, and holistic support services to promote the wellbeing and rights of the city’s largest ethnic minority group including 1-1 counselling, psychotherapy and personal development services, group support, and outreach activities.

Most recently, Feniks has been leading in the provision of culturally sensitive, trauma-informed care and support to Edinburgh’s Ukrainian community, and supporting the community’s integration, development, health, and employability prospects.

Since its inception, Feniks has grown and developed into a successful organization working in partnership with statutory services and other voluntary sector partners to deliver the best outcomes for CEE community members in Edinburgh and it continues to grow and evolve in response to the needs of the populations it serves.

This is a great opportunity to become involved in an organisation providing essential services that respond to the needs of marginalized communities in Edinburgh, while developing skills and confidence in governance and management skills.

Overall purpose of the post:

Employed through the Scottish Government Equality and Human Rights Fund, Feniks Policy Development Officer will be responsible for:

• Advocating for the rights of the Polish, Ukrainian and other CEE communities with stakeholders and the Scottish Government
• Engaging directly with stakeholders to raise awareness of the rights, needs and experiences of the Polish, Ukrainian and other CEE communities in Scotland
• Enable the participation and representation of CEE communities in civic life
• Working closely with the Community Research and Engagement Officer (CREO) to gather information, data and case studies of the experiences and issues affecting the Polish/Ukrainian/CEE community in Scotland
• Raise awareness of the pertinent issues affecting CEE communities with stakeholders including the NHS, local authorities and the Scottish Government
• Participate in relevant political activities such as the Cross-Party Group on Poland, and other relevant mental health, equalities and human rights networks and forums
• Use existing and new research to advocate for the needs of the CEE communities at the highest level
• Enable the participation of CEE community members in political life and acting as an advocate and representative as and when required.
• Advocate for appropriate health and human rights data collection by statutory bodies with regards to CEE communities, and, where possible, promote such data to inform policy and practice.