Customer Engagement Officer

MesaBilling; Liverpool City Region; On-site; GBP 40,000 - 60,000

Job description

Customer Engagement Officer - Immediate Start

Hours: 35 hours per week

Pay rate: £12ph (Temporary to Permanent)

We are thrilled to offer an exciting opportunity with a well-established training services provider based in Liverpool Aintree. We are seeking a proactive and hands-on Customer Engagement Officer to thrive in a dynamic, fast-paced environment.

Key Responsibilities:

1. Supporting recruitment activities, including sourcing and screening potential candidates.
2. Covering reception when needed.
3. Making outbound calls to engage with prospective students and applicants.
4. Maintaining and organizing internal databases with up-to-date candidate information.
5. Assisting classroom tutors with administrative tasks, including paperwork and data entry.
6. Adapting to a dynamic work environment and managing priorities effectively.
7. Communicating updates and information clearly to team members.

What We're Looking For:

1. Recruitment experience or resourcing background is highly desirable.
2. Telephony experience, with confidence in making outbound calls.
3. Proven administrative experience in a fast-paced environment.
4. Exceptional communication and interpersonal skills.
5. Strong attention to detail and organizational ability.
6. Proficiency in IT systems, including MS Office and databases.

If you are organized, proactive, and ready to make an impact, we'd love to hear from you! Apply now or contact us for more details.

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.