Customer Support Advisor / Administrator

SEI Europe; Warrington; On-site; GBP 20,000 - 30,000

Job description

Customer Support Advisor / Administrator

Join to apply for the Customer Support Advisor / Administrator role at SEI Europe.

We are looking for a Customer Support Advisor to work within our customer support team in Warrington to provide high-quality administration support to customers.

About The Role

The role involves managing the delivery and collection of trucks within the organisation in order to meet customer requirements. On a day-to-day basis this is what you would be doing:

• Review and monitor activity/orders to enable the organisation of transport.
• Communicating with customers to establish expectations for appropriate delivery dates.
• Liaise with transport planning to schedule and to obtain site and depot procedures and restrictions to plan in pending deliveries and collections.
• Provide high-quality administration support to internal departments and customers.

We are looking for someone with excellent communication skills, strong organisation skills, and attention to detail.

Required Skills

• Excellent written and verbal communication skills.
• Excellent time management skills and ability to react quickly to requests.
• Ability to follow company health and safety procedures.

What We Offer

• Competitive salary.
• Attractive company pension.
• Full tool kit (if applicable).
• Company sick pay.
• Voluntary critical illness cover.
• Free eye tests.
• Free flu jabs.
• 24/7 Employee Assistance Programme.
• Benefits platform with instant discounts and offers.

We will provide you with industry-leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.

Why Choose Toyota

Toyota Material Handling is the world's number one manufacturer of materials handling equipment providing quality sales and service support across the UK. We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged, and happy. We want to attract the best talent and develop our team so that they achieve their full potential.

Our commitment is to read each application carefully; however, due to the high volume of applications we receive, regrettably only those selected for an interview will be contacted.

Toyota Material Handling UK is an equal opportunities employer.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Customer Service

Industries

Administrative and Support Services