Senior Manager Consumer Insights

Harbourne Associates; Bedford; On-site; GBP 70,000 - 80,000; Full time

Job description

We are currently recruiting for a global organisation for a Senior Commercial Insight Manager to drive and develop commercial insights across the business and make actionable recommendations.

Role:

You will be responsible for;

• Identify the critical commercial business questions that need answering and provide insight, standardised reporting, user expectations, capability, and deeper business analytics to help make recommendations.
• Communicate insights in a powerful, quantified, and user-friendly way whilst measuring adoption and actions taken (both internal and external customers).
• With external customers, partner with the relevant customer manager to provide regular (likely quarterly/half-yearly) insights for their customer that enables a conversation about churn reduction, penetration opportunities or category buying trends.
• Deliver insights on the performance of our UKI business. Recommend a course of action based on sound data analytics to ad-hoc problems as identified by self, management, and other stakeholders.
• Provide weekly and monthly analysis and reports as appropriate.
• Implement the Portfolio Planning and Sales Incentive Framework/tools.
• Ad hoc reporting as required.

Candidate:

The ideal candidate will;

• Demonstrable experience in analytics, BI or related.
• Proficiency with data analytics and visualization tools.
• Significant business experience in Commercial Analytics and make recommendations to help drive the business forward.
• Stakeholder management and a track record of delivering insights into action.
• Excellent commercial & analytical skills, driving to action.
• Strong credibility, business acumen and professionalism.
• Experience with advanced data visualization and tools.
• Advanced skills to prepare communications, functional spreadsheets, and presentations.
• Knowledge of customer success tools and KPIs.
• Experience working across and with Sales teams with a good understanding of challenges and opportunities.

Package:

• Basic Salary: £70,000 - £80,000 (negotiable based on experience)
• Bonus
• 25 days annual leave + bank holidays
• Life assurance
• Employee assistance program

This is a great role which has a huge amount of career potential in a global business.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Analyst, Strategy/Planning, and Sales

Industries

Manufacturing, Consumer Services, and Building Construction