Clinical Administrator

Lancashire Care Foundation Trust; Lancaster; On-site; GBP 22,000 - 30,000

Job description

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

1. Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
2. Specialist community support for children and adults with learning disabilities and autism, including intensive support.
3. Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Job overview

We are offering an exciting opportunity for an experienced and enthusiastic person to support the Child and Adolescent Mental Health Team. This post is based at Harvey House.

This is an exciting opportunity for enthusiastic and motivated individuals to join a community based children's mental health service and work as part of a multi-disciplinary team. This team includes psychological therapists, nurses and psychiatrists.

The post holder must be able to provide efficient administrative support and have excellent IT, keyboard and data inputting skills. You will also require strong interpersonal skills, be able to demonstrate initiative and the ability to organise your workload effectively.

The work is varied, interesting and demanding and candidates need to be organised, flexible and reliable. We are looking for people who possess the ability to meet the demands of the service, and also to be able to communicate with a wide range of people, including patients, carers and health care professionals.

Main duties of the job

• Receiving, allocating and despatching internal /external mail in line with the Trust policy.
• Acting as the first point of contact for the unit/department providing a comprehensive customer service and enquiry provision to internal and external customers of the Trust.
• Providing a comprehensive administrative service which will include minute taking, cover compilation of reports and other correspondence on behalf of the team manager and other members of the team, ensuring a high standard in accordance with Trust standards.
• Creating and maintaining effective working relationships with staff at all levels, internal and external across the whole health economy.
• Working collaboratively with the appropriate management teams and other departments including clinicians to ensure that the appropriate leads are notified in the case of matters of urgency and dealt with in a timely manner.
• Attend and participate in team meeting and admin services meetings as required.
• Day to Day management of waiting list and booking of appointments.

Working for our organisation

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

Detailed job description and main responsibilities

For more details on this vacancy please review the attached job description and person specification.

Person specification

Qualifications

Essential criteria

• NVQ Level 3 in Customer Care or Business Administration - or equivalent experience
• Demonstrable commitment to continuous personal development.

Knowledge

Essential criteria

• Awareness of issues in the Mental Health Network.
• Knowledge of a range of administrative procedures and practice.

Experience

Essential criteria

• Previous experience as a Secretary/Administrator including diary management.
• Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment.
• Experience of supporting and minuting meetings.

Use of Artificial Intelligence (AI)

Please be aware, the use of Artificial Intelligence (AI) when submitting an application is monitored and if you have used AI to generate an application, you are required to declare this on your application form. Failure to do so, may result in your application being withdrawn.

We want to highlight the importance of integrity and authenticity in your application form, and ask you to use AI tools responsibly to ensure your application form is a true reflection of your skills, knowledge and experiences.

Please ensure that you read the person specification attached below as your application will be measured against this document.

Applications from job share partners are welcome and other forms of flexible working will be considered for all posts.

For all posts which require a Disclosure and Barring Service (DBS) check please be aware of the Disclosure and Barring Service Code of Practice, a copy of which is available by logging on to the DBS website. If the post is subject to DBS disclosure, a charge will be made to the successful candidate(s).

You are advised to consider applying for LSCft vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within three weeks of the closing date then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates.

LSCft is committed to celebrating difference as an asset and we know that recruiting talent from diverse backgrounds helps to create a more flexible, creative and effective workforce. We actively challenge discrimination and welcome applications from people regardless of age, disability (particularly those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion or belief or sexual orientation. Our goal is for the Trust to be truly representative of the communities we serve so we are particularly keen to receive applications from people in under-represented groups. If there is anything you'd like to discuss in relation to your application then please ask.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• JDPS (PDF, 496.3KB)
• NHS Staff Benefits - 2023 (PDF, 556.9KB)
• We Do More at LSCFT (PDF, 654.2KB)