Relief Security Officer – GO! Southampton [ASEL Security]

Go! Southampton; Southampton; On-site; GBP 20,000 - 30,000

Job description

Relief Security Officer – GO! Southampton [ASEL Security]

Overall Purpose

Argenbright Security Europe Limited (ASEL) provides integrated security solutions through the provision of technology products and human security resources. Our solutions bridge the gap through the provision of risk-based integrated security solutions, deployed through our unique ASEL Risk Modelling approach specifically designed for urban centres.

Key Responsibilities:

1. Provide a high visibility, reassuring, and friendly presence, ensuring a safe environment in and around Southampton City Centre.
2. Visit BID Businesses daily and engage with store and business colleagues, maintaining an updated contact list of business leaders on the BID Base software platform.
3. Operate in a professional manner, offering excellence in customer service to BID businesses, members of the public, the local authority, and the BID team.
4. Check intelligence updates daily at the start of your tour of duty to remain aware of target subjects likely to impact BID businesses.
5. Target agreed priority prolific and persistent offenders to reduce crime and risk across the Southampton City Centre area.
6. Communicate daily with the ASEL CIC and maintain compliance with BID business visit schedules.
7. Report every incident and all intelligence via ASEL Guarded on Duty and complete daily DILO reports as required.
8. Gather evidence for UK Police investigations, including MG11 Police Statement completion and CCTV exhibiting where required.
9. Respond to calls in a timely fashion to the BID radio communications system and acknowledge all communications.
10. Support visitors to the town or city centre by providing wayfinding information.
11. Deal with sharps, waste, and debris as identified, following the appropriate process.
12. Attend and support any monthly Business Crime meetings.
13. Work in partnership with the Neighbourhood Police Team and support Days of Action.
14. Support Police Prosecutions by attending court and giving evidence when required.
15. Offer first aid support when required as a first responder.

Knowledge, Skills and Experience:

Essential:

1. Door Supervisor or Close Protection License
2. IT literacy, comfortable using mobile devices and app-based services
3. Smart appearance and takes pride in how they look
4. Good communication skills both oral and written

Desirable:

1. Experience working in the UK Policing sector (Police / PCSO / Council Warden)
2. Ex Military experience
3. SIA CCTV License
4. Basic IT qualification (L2)
5. Basic customer service qualification (L2)
6. Experience dealing with conflict in the retail security environment
7. Experience working with UK Police

Location: Southampton Business Improvement District, Network Eagle Lab, Portland Terrace, Southampton, SO14 7SJ

Please note: The expiry date against this role is for office use only. The role will be filled once the right candidate(s) are appointed, and therefore may close before the expiry date shown. If you are interested in applying, please do so without delay.