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Ambulance Care Assistant

Ersmedical

Burgess Hill

On-site

GBP 40,000 - 60,000

30+ days ago

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Job summary

Join a dedicated team as an Ambulance Care Assistant, where every day is an opportunity to make a meaningful impact in your community. This full-time role involves transporting service users to medical appointments and providing compassionate care during their journeys. With a focus on empathy and effective communication, you'll play a vital role in ensuring the comfort and safety of those in need. Enjoy a rewarding career with a leading Patient Transport and Care Partner, offering comprehensive benefits and a supportive work environment. If you're passionate about helping others and seeking a fulfilling career, this position is perfect for you.

Benefits

Life Assurance

24/7 GP Consultation

Unlimited Mental Health Consultations

Pension Scheme

Uniform Provided

Employee Assistance Programme

Flu Vaccination

Long Service Recognition Scheme

Refer a Friend Scheme

Blue Light Card

Qualifications

  • Hold a valid UK manual driving licence.
  • Be physically fit for patient handling and moving.

Responsibilities

  • Transport service users to and from medical appointments.
  • Assist in the transportation of ‘end of life’ service users with empathy.

Skills

Effective Communication

Patient Handling

Empathy

Flexibility

Education

Valid UK Manual Driving Licence

Job description

We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our Ambulance crews based in Burgess Hill.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting our service users to and from their medical appointments and between healthcare facilities.

This is a full-time role working 4 days out of 7 (10 hour shifts) with shifts scheduled between 05:30am and 00:30am. Shifts will be on a rota. Please only apply if you can work these hours.

What benefits can you expect?

  • £22,684.00 per annum
  • Work 4 days out of 7
  • Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
  • 24/7 online/telephone GP Consultation and access to prescriptions.
  • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
  • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
  • Unlimited mental health consultations.
  • Unlimited physiotherapy consultations.
  • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
  • Financial guidance re retirement planning, tax savings and state benefits.
  • Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
  • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
  • Refer a Friend recruitment incentive scheme with financial rewards.
  • The EMED foundation, to provide support to colleagues and our local communities.
  • Pension Scheme.
  • Blue Light Card.
  • Uniform provided.
  • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
  • Flu vaccination (through an internal campaign in Autumn/Winter).

Other duties include:

  • Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times.
  • Building rapport by effectively communicating with patients and their relatives/friends.
  • Responsible for lifting, securing and helping service users in and out of the Ambulance.
  • Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.

To be considered as an ACA, you will need to be:

  • Hold a valid UK manual driving licence.
  • Be able to work flexible shifts. Our operational hours are between 05:30am and 00:30am, Monday to Sunday so you will need to work various shifts within these hours (with notice).
  • An effective communicator and experience of communicating with others in what can often be emotional circumstances.
  • Be physically fit for patient handling and moving.
  • Pass an Enhanced DBS check (company funded).

About Us:

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50+ depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

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