Supporter Engagement Senior Officer (Acquisition)

VSO is the world’s leading international non-governmental organisation that works through volunteers to create a fair world for everyone. In 2022/23, over 7,700 dedicated individuals from across the globe volunteered with VSO, bringing their abilities to support almost 11 million people in 35 countries.

Our work centres on those who are left out by society – those living in extreme poverty or with disability and illness. Those who face discrimination and violence because of their gender, sexuality, or social status. Those who are at risk from disaster, disease, and conflict.

But they are not passive beneficiaries of aid; they are the “primary actors” at the heart of our efforts. From their perspective, we define the issues, opportunities, and solutions that drive sustainable, local-led change. These individuals are the key agents of their own transformation.

Are you passionate about attracting new supporters and driving meaningful engagement? As Senior Fundraising Officer (Acquisition), you'll play a key role in developing and delivering an exciting supporter acquisition programme, helping to grow our fundraising and brand engagement efforts.

In this full-time, remote role (UK-based, with occasional London meetings), you'll lead innovative fundraising campaigns across multiple channels, ensuring we reach and inspire new and warm audiences. You'll have the opportunity to test new approaches, optimise strategies, and create engaging supporter journeys, all while meeting key performance targets (KPIs) to maximise impact.

We're looking for a candidate with proven experience in the UK fundraising sector who understands how to use direct marketing and fundraising techniques to attract and retain supporters. You should be a strong communicator, both written and verbal, capable of working effectively with internal teams and external stakeholders to bring campaigns to life.

Competencies and Behaviour

At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies:

1. Ability to be open minded and respectful
2. Ability to be resilient and adaptive to new situations
3. Ability to facilitate positive change and build sustainable working relationships
4. Ability to seek and share knowledge

VSO promotes equal opportunities and values a diverse workforce.

Equal Opportunities

VSO promotes equal opportunities and values a diverse workforce.

Additional Information

This role is only open to UK candidates or people with the right to work in the UK.