Assist in processing monthly payroll for employees across multiple locations and ensure accuracy and compliance with local regulations and company policies.
Maintain employee payroll records, including claims/reimbursements, incentives, deductions, overtime, payroll locks, and off-cycle payroll inputs. Conduct preventive checks and validations prior to payroll runs.
Resolve support tickets/cases related to payroll inputs (claims/reimbursements, overtime, incentives, deductions) and payroll reports within target SLA standards.
Review and update claims submitted through self-service workflows.
Ensure payroll processes and inputs adhere to local labor laws and statutory requirements in each country within the regions.
Generate payroll reports as needed, including salary reconciliations and statutory deductions.
Work closely with finance to resolve payroll posting-related queries and Collaborate with Business HR on bulk payroll inputs and approvals.
Coordinate with other departments to ensure seamless integration of payroll processes with overall business operations.
Assist in the implementation of new payroll software or systems, including user acceptance testing (UAT) and parallel payroll runs.
Assist in internal and external payroll audits by providing accurate documentation and responding to auditor inquiries.
Address employee inquiries related to payroll, resolve issues promptly, and maintain a high level of confidentiality and professionalism.
Required Skills To Be Successful
Proven experience in payroll processing and management.
Strong understanding of local labor laws and statutory requirements.
Proficiency in payroll software and MS Office Suite, especially Excel.
Excellent attention to detail and strong analytical skills.
Ability to handle sensitive information with confidentiality.
Strong communication and interpersonal skills.
Ability to work collaboratively in a cross-functional environment.
What Equips You For The Role
Bachelor's degree in Human Resources, Accounting, Finance, or a related field and Minimum 5 years’ experience within Payroll.
Good verbal and written communication skills to enable effective interactions with HR teams members, employees, managers, and other stakeholders.
Technology proficiency and familiarity with HR software e.g., SuccessFactors Employee Central, PeopleAssist Case Management Tool, SAP HCM and HANA system.