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Receptionist 16 hours Weekends included

Gold Care Homes

England

On-site

GBP 10,000 - 40,000

29 days ago

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Job summary

An established industry player in elder care is seeking a dedicated receptionist to join their vibrant community. This role is crucial in ensuring a welcoming environment for residents and visitors alike. You will be the first point of contact, handling phone calls, managing visitor access, and providing essential administrative support. With a focus on professionalism and excellent communication, you will help create a warm atmosphere where every resident feels valued. If you are organized, calm under pressure, and ready to make a difference in people's lives, this opportunity is perfect for you.

Benefits

Salary Advance

Employee Assistance Programme

Perkbox

Employee of the Month

Long term service awards

Blue Light Card

Professional Development

Refer a Friend

Qualifications

  • At least one year’s experience in switchboard/receptionist duties.
  • Excellent communication skills with a pleasant telephone manner.

Responsibilities

  • Act as the first point of contact, answering calls and transferring them as needed.
  • Provide general administrative support and maintain security awareness.

Skills

Communication Skills

Time Management

Organizational Skills

Attention to Detail

Calmness under Pressure

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

About Our Home:

Tucked away near Hatfield Peverel, Peverel Green Care Home is a serene oasis where up to 60 cherished elders find more than just care—they discover a vibrant community. Whether it’s the gentle hum of arts & crafts sessions, the rhythmic beats of dance classes, or the tranquil views from private terraces, Peverel Green seamlessly blends personalized care with a rich tapestry of experiences. From the lush gardens to the cozy lounges, every corner whispers a promise: at Peverel Green every day is a journey of joy, connection, and heart-warming memories. Welcome to a place where every resident is family.

PLEASE ENSURE YOU CAN DRIVE OR HAVE MEANS OF COMMUTING TO CM3 2JL

Duties and Responsibilities:

  • To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard – receiving and transferring calls, recording and passing on accurate messages where necessary.
  • To deal with queries from the public and customers
  • To monitor visitor access and maintain security awareness
  • To provide general administrative and clerical support
  • Receive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc.
  • Receive deliveries and arrange for their distribution.
  • Typing of documents including letters, minutes, charts, notices etc
  • Keeping the reception area tidy and its notice boards up to date.
  • Book transport as required.
  • Dealing with post and distributing to relevant departments, people.
  • Setting up meeting facilities
  • Arranging for catering for meetings and daily office use
  • Undertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process.
  • Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner.
  • Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as required
  • Additional administration duties may be requested from different departments

Requirements

  • At least one year’s experience of switchboard/receptionist duties.
  • The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues.
  • Good Time Management
  • Excellent communication skills with the ability to communicate at all levels and with a pleasant telephone manner
  • An organized approach and good attention to detail
  • Good IT skills including Excel, Word, Outlook and PowerPoint

What we offer:

  • Up to £12 per hour
  • ESAS – Salary Advance
  • Employee Assistance Programme
  • Perkbox
  • Employee of the Month
  • Long term service awards
  • Blue Light Card
  • Professional Development
  • Refer a Friend

If this sounds appealing to you and you believe you would enjoy working with us to make a difference in people’s lives, please apply.

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