IT Technician

IT Support Technician - Bridgwater - £27,000 - £30,000

I am seeking an IT Support Technician to work in an educational environment. The role will be working Monday - Friday on-site with occasional travel to other local sites, handling hardware, software, network, and telephony support, whilst working alongside other technicians. The successful IT Support Technician will provide support either face-to-face, email, or phone to a network of internal customers, and will ensure that all problems are either solved or escalated to the correct members of the IT team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. You will provide support to bespoke software and hardware devices as well as having strong experience in the Microsoft Office family of products.

Benefits for the IT Support Technician:

• 26 days holiday + bank holidays
• Life assurance
• Enhanced sick pay
• Medicash - Healthcare Cash Plan
• Performance related annual bonus
• Pension

As the successful IT Support Technician, you will have knowledge of some or all the following:

• IT Support experience
• Windows 10 support and troubleshooting experience
• Supporting Office365
• Printer and scanner fixes
• Telephony support
• Application support
• Active Directory
• Basic Exchange queries
• DNS/DHCP

This is an urgent vacancy, so please apply early to avoid disappointment.

If you are interested in this role of IT Support Technician, please contact Alex MacDermott directly.