Inside Sales Account Manager - Mid-Atlantic Territory

Overview

Connection, a leading provider of information technology solutions to small and medium-sized businesses nationwide, has consistently been recognized for its commitment to service. We are a publicly traded, Fortune 1000 company with $2.7 Billion in revenue. Headquartered in Merrimack, NH, Connection employees over 2500 people and sells more than 300,000 products. Our mission is to provide customers with the expert guidance, state-of-the-art tools, and exceptional service to solve their technology challenges. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites.

As an Account Manager at Connection, you are the foundation of our success, selling technology products and services to small to medium-sized businesses (2,000 seats or less). You establish new accounts through outbound cold calling and prospecting to develop a book of business and manage long-term business-to-business sales relationships with your customers.

This is an hourly base plus commission role; earnings may vary. Posted salary information is annualized and indicative of the first year of employment.

Responsibilities

Job Responsibilities:

• Prospecting 60 or more potential customers daily to secure new buying accounts/logos
• Identify, develop, and maintain relationships with decision-makers within the companies you are prospecting
  • Uncover organizational pain points and areas of potential investment
  • Provide Solutions
  • Ask for their business
• Engage Connection Subject Matter experts in customer conversations to provide technical expertise that will help inform their decision-making
• Collaborate with internal partners to ensure your customers receive a “Best in Class” experience with every deal
• Balance between the different tools available to you to dive deeper and create personalized messages that add value

How do we prepare you for success in this role:

• 8 weeks of intensive, paid, inside sales training
• A sales coach dedicated to you during your first year of employment
• Ongoing training to keep up to date on the ever-changing tech world
• Technical experts available to assist in closing sales
• We will train and help you acclimate to a cold-calling position

Benefits & Compensation:

• Guaranteed base hourly rate + UNCAPPED commission
• Commission guarantee payments (non-recoverable) for the first three years
• Average total compensation in year one ranges from $50,000 to $60,000
• Reliable work schedule of Work Hours: Monday – Friday: 8:30 am - 5:30 pm (Eastern) to support your work-life balance
• Generous paid vacation, medical, dental, and vision benefits; fitness reimbursement; 401k plan; employee discount program; tuition reimbursement; mental health support; and more

Min

USD $19.25/Hr.

Max

Qualifications

• Ability to develop rapport and maintain strong working relationships with internal and external customers
• Outstanding communication, listening skills, customer service, patience, and relationship-building skills
• Ability to communicate effectively both orally and in writing
• Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations
• 1-2 years of practical experience with B2B sales preferred
• Prior cold-calling experience is helpful
• Excellent negotiation skills
• Demonstrate attention to detail
• Successfully work independently in a fast-paced environment
• Working knowledge of the Microsoft Office Suite

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”