Senior Solutions Architect

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging the most popular open-source technologies like Apache Kafka, Aiven for PostgreSQL, Aiven for Clickhouse, and Aiven for OpenSearch to help companies accelerate time-to-market, drive efficiency, and build innovative solutions across any cloud. Right now, we’re looking for a Senior Solutions Architect to join our team who shares our passion for forward-thinking and innovative approaches.

About this team

Our Customer Growth team plays a crucial role in our growth and profitability. We want to be the trusted data source platform for everyone – which, let’s face it, is an ambitious target. But thanks to our dedicated sales, pre-sales, and post-sales teams we are growing fast. Right now, we are looking for a Senior Solutions Architect.

Who we are

So, how do we become the trusted open source data platform for everyone? By listening closely to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value. Our thinking is customer-first. That’s why our customers are at the front and center of all we do. And in the spirit of sideways thinking, we’re by their side as well. Actively helping them solve their challenges. Collaborating. Sharing. And innovating. In other words, it really isn’t just about who we are. It’s about who our customers are – and where they want to be.

The Role:

We are looking for a customer-centric Senior Solutions Architect to promote using Aiven's managed open-source services. An ideal candidate will be passionate about open-source technology and genuinely want to help customers in a pre-sales and post-sales capacity.

Suitable candidates must have proven experience in one or more of the following areas that will be required in their day-to-day job: Apache Kafka, Apache Cassandra, Clickhouse, PostgreSQL, MySQL, OpenSearch, or Redis.

The position is full-time and permanent, located in Jakarta, Indonesia, to be close to our customers.

What You'll Do:

• Help customers succeed, building successful relationships from pre-sales stage to roll out and beyond
• Conduct successful proof of concepts and solve the customers' problems in getting up and running
• Actively contribute to customer stability, enablement, and growth
• Be an active contributor during the sales process as well as to our existing customers
• Be an ambassador for Aiven by various means, such as writing technical blogs, conducting webinars, sponsoring meetups, or technical talks at conferences
• Travel up to 10% of the time

What We're Looking For:

• Experience working in technology/software sales, pre-sales or consulting
• Fluency in one or more programming languages, such as Java, Python, Go or Ruby
• Ability to understand customers’ technical requirements on an architectural level and propose solutions using Aiven’s services
• Experience implementing proof of concepts as needed to work with Aiven services to address business requirements
• Knowledgeable of public clouds (AWS, Google, or Azure) and in the areas of compute, storage - block and object, networking, and security groups
• Linux operating system; demonstrable experience using various Linux utilities and tools (installation, securing system, storage, etc.) and a good grasp of networking basics like DNS
• A relatively deep conceptual and hands-on understanding of Apache Kafka, Apache Cassandra, Clickhouse, PostgreSQL, MySQL, OpenSearch, or Redis.
• Act as a subject matter expert on Aiven service offerings
• Attention to detail and good problem-solving and project management skills
• Strong verbal and written communication skills, ability to work well with cross-functional teams

Our Offer

If you ask us what’s the best thing about working for Aiven, many will probably say it’s the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it.

We invest in you

• Participate in Aiven’s equity plan.
• With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy.
• Get the equipment you need to set yourself up for success.
• Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more).
• Get holistic wellbeing support through our global Employee Assistance Program.

Make a difference at Aiven

• Contribute to open source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open source ecosystem for developers and non-developers alike.
• Use up to 5 days per year to volunteer for a good cause of your choice.
• Join one of our team member resource groups - empower yourself and others in missions that resonate with you.

Amazing! What’s next?

Once applying you should hear from our Talent Experience team within 5 days regarding the status of your application. If you are selected to move forward you can generally expect 4 stages with us

1. 30-45 minute call with one of our Talent Partners
2. 45 minute Depth of Expertise Interview with the hiring manager
3. Skills interview and or presentation for 1 hour with the wider team
4. Company values interview for 1 hour