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Service Advantage Technical Trainee

TN United Kingdom

England

On-site

GBP 25,000 - 35,000

25 days ago

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Job summary

Join a forward-thinking company as a Service Advantage Technical Trainee, where your passion for technology will thrive. In this dynamic role, you'll be providing exceptional service on a diverse range of equipment, ensuring customer satisfaction while developing your technical skills. You will be part of a supportive environment that values your unique contributions and encourages continuous professional growth. With a strong commitment to employee well-being, this innovative firm offers a competitive package, including flexible retirement plans, health benefits, and opportunities for personal development. Don't miss the chance to be part of a team that shapes the future of technology!

Benefits

Competitive holiday entitlement

Special leave for volunteering

Additional holiday purchase scheme

Flexible retirement plan

Employee Assistance Programme

Financial protection

Life cover and will writing

Medical protection

Gym discounts

Travel and retail discounts

Qualifications

  • Strong working knowledge or qualifications in IT technology.
  • Valid UK driving licence and proven problem-solving skills.

Responsibilities

  • Provide efficient installation, maintenance, and repair services.
  • Ensure outstanding customer service and embrace continuous improvement.

Skills

Problem-solving skills

Communication skills

Decision-making ability

Desire for continuous improvement

Education

Formal training in IT technology

Tools

Smart lockers

Audio-visual equipment

Network devices

Servers

Routers

Job description

Social network you want to login/join with:

Service Advantage Technical Trainee, South West England
Client:

Ricoh

Location:

South West England, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ca1f3354a3db

Job Views:

101

Posted:

11.03.2025

Expiry Date:

25.04.2025

Job Description:

What you will be doing

  • Providing customers with a professional and efficient installation, maintenance, and repair service on an increasingly broad range of equipment and devices that Ricoh supports, including smart lockers, audio-visual, network devices, servers, and routers.
  • Embracing the core Ricoh value of Customer Centricity in ensuring customers receive outstanding service every time.
  • Driving self-improvement and continuous professional development in order to keep up with ever-changing demands in the technology sector and the rapidly expanding portfolio of products and services that Ricoh supports.

You will ideally have

  • A desire to work in a technical environment and a passion for technology.
  • Strong working knowledge or formal training or qualifications across a variety of IT technology.
  • Valid UK driving licence.
  • Proven problem-solving skills.
  • Ability to communicate well.
  • Good decision-making ability.
  • Enthusiastic and desire for continuous improvement.

We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible.

In return for your commitment, you can expect:

We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we’ll match it with opportunities to create the future.

In return for your commitment, we can offer you:

  • Working in line with role requirements.
  • Excellent package with solid basic, strong bonus, and company benefits including: A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme, flexible retirement plan to support your physical, emotional, and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more. Company car / car allowance (role-specific), cycle to work scheme.
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