Head of Legal (Contract)

About incident.io

incident.io is the leading all-in-one platform for incident management. From small bugs to major outages, incident.io helps teams respond fast, reduce downtime, and improve every time something goes wrong.

Since launching in 2021, we’ve helped 800 companies—including Netflix, Airbnb and Block—resolve over 250,000 incidents. Every month, more than 30,000 responders across Engineering, Product and Support use incident.io to fix things faster.

We’re a small team that cares deeply about pragmatism, quality, magic, and pace. We are backed by leading investors like Index Ventures, and Point Nine, alongside many angel investors who are founders and executives of world-class companies.

The Team

As a key member of the legal team, you’ll take on a pivotal role in supporting and shaping the legal function during this 12-month maternity cover. Working closely with teams across Sales, Engineering, and Marketing, you’ll help drive critical initiatives, develop and refine processes, and provide strategic legal guidance in a fast-paced, high-growth environment.

This role is well-suited to a commercially minded legal professional who can confidently navigate complex legal matters while enabling business success.

What you’ll be doing:

1. Managing in-house legal counsel providing strategic guidance and mentorship.
2. Proactively monitoring legislative and regulatory changes and ensuring the business remains compliant.
3. Working cross-functionality with a variety of stakeholders and acting as a trusted advisor to business partners including senior executives.
4. Managing relationships with external law firms and maintaining responsibility for managing external legal spend.

What experience you need to be successful:

1. Are a qualified lawyer with significant post-qualification experience.
2. Have previous in-house experience (we’re particularly interested in hearing from you if you have experience in a start-up environment).
3. Possess excellent stakeholder management skills and can communicate complex legal issues clearly to non-legal teams.
4. Are comfortable working in fast paced environments and thrive in a degree of ambiguity.
5. Are a proactive, hands-on problem solver who can quickly identify legal risks and provide actionable solutions.

What we offer

We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.

1. Market leading private medical insurance
2. Generous parental leave
3. First Friday of the month off
4. Generous annual leave/PTO allowance
5. Competitive salary and equity
6. Remote working and personal development budget
7. Enhanced pension/401k