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Housing Support Worker (Tenancy Support)

Moray Council

Elgin

On-site

GBP 25,000 - 28,000

Full time

14 days ago

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An established industry player is seeking a dedicated Support Worker to assist vulnerable households in preventing homelessness. This rewarding role involves providing essential life skills training, tenancy maintenance support, and connecting clients with local services. The ideal candidate will possess strong communication skills and the ability to build trust with individuals facing multiple challenges. Join a committed team in making a real difference in the community, where your contributions will be valued and impactful. If you're passionate about supporting those in need and thrive in a collaborative environment, this opportunity is perfect for you.

Experience working with people with multiple needs is essential.
Candidates should be willing to work towards mandatory SSSC Registration.

Provide home management and life skills training to vulnerable households.
Maintain accurate records of contact with service users for audit purposes.

Experience with vulnerable households

Effective communication skills

Ability to work in a multidisciplinary manner

Organizational skills

Non-judgmental attitude

Ability to build rapport

Flexibility

SVQ 3 in Health and Social Care

Equivalent qualification in Housing or related field

Location: The Annexe 2 10 High Street Elgin, IV30 1BY

Salary: £25,692.55 - £27,200.55 per year pro rata

Contract Type: Permanent

Position Type: Full Time

Hours: 36.25 hours per week

Job Description

The Support Worker will work with vulnerable households to prevent homelessness arising. They will mainly support households who are in their own tenancy or who are in transition and working towards their own accommodation.

Requirements

To provide home management and life skills training.
To provide advice and support on accessing local support services.
To provide tenancy maintenance support.
To implement procedures and carry out duties as directed by the Housing Support Officer or Housing Support Assistants.
To keep good records of contact with service users and to ensure that these are kept updated and that they are comprehensive for audit purposes.

The Individual

Experience of working with people with multiple needs.
Experience of multidisciplinary working.
SVQ 3 in Health and Social Care or equivalent in Housing or related field.
Be willing to work towards mandatory SSSC Registration.
Maintain SSSC registration through training and development of skills/knowledge.
Ability to work on own initiative and as part of a team.
Ability to organise, plan, and monitor workloads.
Effective communication skills both oral and written.
The ability to gain the confidence of people vulnerable to homelessness and ability to build up good rapport with them.
The ability to work in a multidisciplinary manner.
The ability to keep accurate records relating to involvement with service users.
You will be expected to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the Service. Due to the rural nature of Moray this is normally undertaken by use of a car.
Ability to relate to people with multiple needs.
Ability to be non-judgmental.
Home visits to clients in Own Tenancies, Temporary Accommodation, and Hostels.
Flexibility to meet the needs and demands of the service.
Ability to work in an open plan office or home working environment as required.
Ability to work in different offices depending on the needs of the service.