Medicine Counter Assistant

Job Description:

Job Title: Medicine Counter Assistant

Department: Pharmacy

Location: Cromwell Hospital, 164-178 Cromwell Road, London SW5 0TU

Permanent / Contract: Permanent

Salary range: £26500 per annum (dependent on experience)

Role specific benefits: Flexible shift work

Full time/part time: Full-Time, 37.50 hours per week

The Cromwell Hospital
The hospital has 180 beds and 4 suites, 6 theatres, medical and surgical wards, Chemotherapy Day Unit, level 2 and 3 full adult intensive care facilities, paediatrics (in/outpatients), investigative and diagnostic services, physiotherapy, a dedicated day surgery unit, primary care service, and onsite pharmacy.

The pharmacy service is open on Monday to Friday from 8.30am to 8pm and Saturday from 9:00am to 2:30pm. Applicants will contribute to our excellent evening service Monday to Friday 5:30pm – 8:00pm and Saturday 9am to 2:30pm.

You’ll help us make health happen by (amongst other duties):

• You’ll act as the service ambassador and provide an exceptional non-judgemental outpatient pharmacy counter service to all patients, staff and health care professionals.
• You’ll manage and coordinate the front counter service, identifying customer needs and offering appropriate advice on over-the-counter medicines.
• As a front-line member of the team you will ensure all customers are well received and responded to appropriately. You’ll register patients, take payments and provide an accurate cashier function, managing a daily float in line with current policy and procedures, and collect data for audit purposes.

Key Skills / Qualifications needed for this role:

• Excellent written and spoken English
• Excellent Customer Service focus
• Medicine Counter Assistant qualification (desirable)
• Experience of retail pharmacy or hospital pharmacy (essential)
• Computer literate.
• Experience in service delivery in area of Pharmacy (essential)

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Support with travel costs via a season ticket loan or cycle2work
• Discounted access to online gym sessions through Gympass
• Various other benefits and online discounts
• Free onsite massages as a recognition for your hard work
• Opportunity to participate in our annual awards ceremony

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately.

Time Type: Full time

Job Area: Clinical Services

Locations: Cromwell Hospital London