Communications Manager, Amazon Web Services, ASEAN

Communications Manager, Amazon Web Services, ASEAN

Job ID: 2942796 | Amazon Web Services Singapore Private Limited

Would you like to be part of a communications team that is building awareness about how cloud technology is helping transform organizations across ASEAN? Are you passionate about the rapid change technology enables, and the positive impact it is having on people and the world around us?

Amazon Web Services (AWS) is the leading provider of cloud computing services, providing IT infrastructure offerings ranging from on-demand compute capacity to storage, content delivery, and database services, to machine learning, Internet of Things, serverless technologies, and more. The AWS Public Relations (PR) team is at the forefront of shaping communications around the most advanced technologies on the planet and helping customers and partners maximize the benefits of cloud computing.

Since 2006, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud platform. AWS has more than 240 fully featured services across compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, operating from 114 Availability Zones within 36 geographic regions, with announced plans for 12 more Availability Zones and four more AWS Regions in New Zealand, the Kingdom of Saudi Arabia, Taiwan, and the AWS European Sovereign Cloud. Millions of customers trust AWS to power their infrastructure, become more agile, and lower costs.

AWS seeks a self-motivated, well-connected, and experienced public relations professional to join the ASEAN PR Team. This role will drive communications campaigns telling the AWS story to diverse audiences - from technology leaders to government officials - through the core pillars of innovation, economic development, and social impact.

The ideal candidate must have proven experience managing regional communications programs across ASEAN, with strong project management skills. They will collaborate across the business to develop and execute communications plans for earned and owned content, while managing issues and providing strategic counsel. A significant portion of this role involves driving communications strategy for AWS flagship events - from AWS Summits in ASEAN to AWS re:Invent - while maintaining regular program activities across the region.

We're seeking a strategic communicator who embodies our Think Big philosophy - someone who can orchestrate creative, integrated campaigns while expertly managing agency relationships. The candidate should excel at multi-channel storytelling, demonstrate strong agency leadership, and bring proven experience in issues management and crisis communications. They must be able to unite internal teams and agency partners behind ambitious campaign visions that deliver measurable results.

The Communications Manager works closely with matrixed regional, international, and global PR, marketing, Public Policy and AR teams. The ideal candidate thrives in a highly creative and dynamic culture where breaking new ground is welcome. This role is based in Singapore and will require domestic and international travel.

Key job responsibilities

1. Develop and execute effective communications strategies for AWS in ASEAN through a sustained, strategic, program that supports local business growth.
2. Create compelling content with customers and partners to generate stories about the transformational impact of cloud technology in ASEAN.
3. Write and edit press releases, pitches, PR plans, and related materials.
4. Foster strong relationships externally with customers/partners and press, as well as internally with business stakeholders, including regional and global team members.
5. Innovate launch processes for services and features locally, in alignment with a dynamic, pioneering cloud business, with a focus on breadth and impact.
6. Work with Public Policy teams to lead and respond to complex regulatory, business, and technology issues.
7. Develop and successfully manage relationships with key media, influencers such as technology bloggers, and AWS customers.
8. Provide issues management counsel, and strategic advice to the business to help maintain AWS’s reputation as a good corporate citizen in ASEAN.
9. Amplify marketing events and initiatives, including AWS Summit and AWS re:Invent, with media relations programs including news announcements, one-on-one engagements with AWS executives, customers, and partners; and media education.
10. Effectively manage PR agencies across the region.

BASIC QUALIFICATIONS

1. Bachelor's degree.
2. 5+ years of recent professional communications or public relations experience.
3. Fluent written and verbal English.
4. Experience working directly with customers, and developing their stories.
5. Proven experience managing large projects.
6. Extensive experience working with media, industry analysts, and influencers in ASEAN, especially in Singapore and Malaysia.

PREFERRED QUALIFICATIONS

1. Proven Tech PR track record.
2. Excellent written and oral communications skills.
3. Team player who is willing to roll up their sleeves to get the job done.
4. Strong relationships and network of local media contacts.
5. Strong strategic thinking, analytical, and organisational skills, while also staying on top of tactical execution.
6. Relentlessly high standards.
7. Outstanding attention to detail.
8. Creativity and bias for action.
9. Knowledge of Bahasa Melayu, and other ASEAN languages would be an advantage.

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