Operations Lead - Up To A38,000

Benefits:

• Partly office-based, partly site-based role
• Travel Opportunities
• Team Events
• Bonus Scheme

The Role:

Are you an experienced F&B Manager or an exceptional Deputy Manager looking to elevate your career in hospitality? We're searching for a top-tier Operations Lead to join a growing hotel/hostel group. This exciting opportunity is perfect for someone passionate about delivering exceptional guest experiences and eager to grow into a leadership role in the industry. As F&B Manager, you'll work closely with senior management, overseeing operations across multiple properties in several cities. This is an ideal role for a proven hospitality professional who thrives in a fast-paced environment, excels at operational excellence, and is ready to make a significant impact in the hospitality sector.

Key Responsibilities:

• Assist in managing and maintaining administrative tasks, such as filing, data entry, and document organization.
• Schedule meetings, appointments, and manage calendars for the operations team.
• Prepare and distribute reports and documents as required.
• Monitor and maintain inventory levels for office supplies, equipment, and materials.
• Coordinate with vendors for procurement and ensure timely deliveries.
• Maintain accurate records, databases, and information related to operations activities.
• Generate and analyze reports to support decision-making and performance improvement.
• Communicate effectively with team members and other departments to ensure a seamless workflow and information sharing.
• Assist in both internal and external communication, including email correspondence and phone calls.
• Assist in the coordination of day-to-day operations, tracking and reporting on project progress, and resolving operational issues.
• Contribute to the development of operational processes and procedures to drive efficiency.
• Assist in identifying and resolving operational challenges.
• Contribute to the development of solutions and process improvements.
• Assist in recruiting seasonal staff, from interviewing to onboarding stages.
• Manage and monitor online job ads and applications.
• Lead training and onboarding for new team members.

Minimum Requirements:

• Previous experience in the hotel/hostel or hospitality industry is preferred.
• Proactive and self-starting, with a strong willingness to take initiative to improve processes.
• Exceptional communication and interpersonal skills.
• Detail-oriented and well-organized with strong multitasking abilities.
• A team player who thrives in a collaborative work environment.
• Proficiency in using office software and systems.

If you are keen to discuss the details further, please apply today or send your CV to Kate B or call # 790 #.