Lead/Senior Product Manager, Global Payments and Fraud

Blockchain.com; Greater London; Hybrid; GBP 80,000 - 100,000

Job description

Lead/Senior Product Manager, Global Payments and Fraud

Blockchain is the world's leading software platform for digital assets. The Payments team at Blockchain.com is dedicated to delivering seamless and intuitive funding experiences for our users. Our goal is to eliminate friction and make getting started effortless, focusing on both fiat and crypto transactions while also protecting against fraud.

We are looking for an experienced and technical Senior/Lead Product Manager - Fiat experience to lead our Global payment rail expansion and anti-fraud practice. You will ensure that our users’ deposit and withdrawal experience globally is top-tier with both fiat and crypto.

WHAT YOU WILL DO

• Optimize and expand our local fiat support capabilities, enabling our Global customers to deposit and pay with their local currency.
• Optimize the payments UX to enhance conversion.
• Own relationships with banks and payment gateways globally.
• Work with the brokerage team to enable trading in these local currencies.
• Build an industry-leading risk and anti-fraud function by collaborating with industry experts.
• Create and execute a product roadmap, monitoring trends to identify risks, opportunities, and new products/improvements.
• Implement and maintain systems that detect and prevent fraudulent activities.
• Assess and analyze the impact of existing and new features on key KPIs and user engagement.
• Collaborate with engineering, data science, operations, compliance, and other teams.
• Work with external vendors on opportunities and solutions to protect against fraud.
• Conduct root cause analysis of fraud incidents and develop corrective action plans.
• Partner with the Risk Operations team to design new automation/tooling.
• Manage timelines and follow multiple product roadmaps for timely feature releases.

WHAT YOU WILL NEED

• 5-8 years of experience in Product Management roles, with at least 3 years in payments and fraud.
• Payment rail knowledge (cards, ACH, Apple Pay, etc.) and/or experience with risk and fraud teams.
• Experience supporting new rails or currency for a Global Consumer Fintech.
• Experience in payments, fraud prevention, risk management, or related fields.
• Strong analytical and problem-solving skills.
• Experience working on cross-functional teams and managing timelines.
• Excellent verbal and written communication skills.
• Detail-oriented with a focus on end-user experience.
• A proven track record of shipping products in a technical environment.

COMPENSATION & PERKS

• Full-time salary based on experience and equity in a leading company.
• Hybrid model: working from home & on-site in our London office.
• Unlimited vacation policy.
• Opportunity to build your career at a rapidly expanding technology company.
• Apple equipment.
• Flexible work culture.

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer.