Software Technical Writer

Moffatt & Nichol specializes in large complex waterfront infrastructure projects and is recognized as one of the worldwide leaders in this field. We are actively looking for a Software Technical Writer to join our NextPort software team. As part of the Software Technical Group, the Software Technical Writer will be a versatile writer with the ability to translate complex technical solutions into user-friendly content. This role leverages expertise to craft compelling training and marketing materials that are both informative and engaging. The Software Technical Writer creates clear, comprehensive documentation and training resources, ensuring end users can fully understand and utilize the product.

About Moffatt & Nichol:

Moffatt & Nichol is a leading U.S.-based global infrastructure advisor specializing in the planning and design of facilities that shape and serve our coastlines, harbors, and rivers. For the 3rd year in a row, Moffatt & Nichol is Ranked #1 in Engineering News-Record for Marine & Port Facilities in the U.S. Additionally, our firm consistently ranks in the Top 100 Pure Designers in the US and the Top 50 Designers in International Markets.

Duties and responsibilities:

• Documentation Creation: Write clear, comprehensive, and accurate user documentation by translating complex engineering material into easily digestible content for end users.
• Visual Aids: Collaborate with the Corporate Graphics Department to create intuitive diagrams, infographics, and other visual aids that simplify complex technical concepts.
• Content Consistency: Ensure consistency across all documentation by adhering to standardized templates, language, and terminology.
• Organized Structure: Develop and maintain structured documentation that allows users to quickly find the information they need, improving usability and accessibility.
• Training Materials: Produce well-designed training decks and create how-to videos to facilitate user understanding and product adoption.
• Marketing Collaboration: Leverage your understanding of technical solutions to enhance existing marketing content, highlighting key features and overall value propositions.

Qualifications:

• Bachelor's Degree in Marketing, English, Communications or related area; required.
• Proven experience as a technical writer in a software or technology environment; required.
• Strong ability to translate technical concepts into user-friendly documentation; required.
• Proficiency in using documentation tools and graphic software; required.
• Experience creating training materials, including presentations and video content; required.
• Exceptional attention to detail and organizational skills.
• Experience working cross-functionally with engineers, graphic designers, and marketing teams; required.

Base salary range: $121,959 to $149,061 based on years of experience, level of education obtained, professional registration, and meeting required qualifications.

Physical requirements: Sedentary for prolonged periods of time, interact with clients, and travel occasionally.

Moffatt & Nichol’s EEO Statement:

As a global business, Moffatt & Nichol relies on diversity of culture and thought to deliver on our goal of Creative People, Practical Solutions serving our client needs, and ensures nondiscrimination in all activities in accordance with Title VII of the Civil Rights Act of 1964. Moffatt & Nichol is proud to be an Equal Employment Opportunity/ Affirmative Action Employer.