Pilot Site Manager: Elekta

Manor Royal Business District; Crawley; Hybrid; USD 125,000 - 150,000

Job description

We don’t just build technology. We build hope for everyone dealing with cancer.

The position is primarily responsible for managing all business line software aspects of pilot projects, from planning through completion for business line software products and supporting joint projects with other business areas. This person will also assist business line colleagues to execute a coordinated hand-off to regional software teams upon the release of software. The success of the pilot site manager relies strongly on their ability to manage, communicate, set, and maintain clear expectations with everyone involved in the pilot implementation.

Responsibilities -

• Manage all business line software aspects of pilot projects to ensure a successful outcome from the pilot process.
• Facilitates pilot site selection based on agreed pilot criteria.
• Manages the customer and their schedule throughout the pilot program ensuring the customer is kept informed at all times.
• Facilitates regular meetings with the customer and Elekta key stakeholders within the customer's local time zone to manage a successful pilot program.
• Manages the allocation of multi-functional Elekta resources to the pilot program to ensure products are deployed, customer is trained and support is provided throughout the pilot program.
• Communicate implementation project plans, progress, and action items to both external customer and internal teams.
• Manage pilot programs in compliance with QMS procedures.
• Manage customer escalations relating to the pilot program, remotely and on-site as required.
• Oversee accurate documentation of implementation and product support demands in business systems during the pilot program.
• Contribute to pilot process improvements.
• Maintain continuous professional development to keep product knowledge up to date; take training courses and placements or secondments as agreed within the company’s appraisal process.
• Utilise clinical or technical specialist expertise in daily operations.
• Manage ‘customer led’ validation activities to obtain user feedback for product development and solutions.
• Communicate and ensure compliance with Elekta’s Code of Conduct.

Qualifications -

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Employees must be able to read, speak, write, and comprehend the English language.

• Degree level education and/or three or more years of successful project management within a high technology industry required.
• Elekta software knowledge is strongly desirable.
• Must have strong leadership, organizational and time management skills as well as attention to detail; ability to accomplish objectives with and through others without direct control.
• Are empathetic, with a positive attitude and desire to help our customers reach their goals.
• Strong collaboration and influencing skills and ability to work effectively in matrix organizations.
• Have exceptional communication skills, highly organized, collaborative and detail-oriented.
• Proficiency with Outlook, Word, Excel, MS Project, CLM and other Windows based applications.

What you’ll get:

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.

What we offer:

• Opportunity to work with a proactive and supportive team.
• Hybrid work option (you are required to work on location at least 3 days/week).
• Excellent Medical, Dental and Vision coverage.
• 401k, paid Vacation and Holiday.
• A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account.
• Opportunity to work on cutting edge in medical advancement.
• Close-knit company culture.
• Upward mobility.

How to proceed?

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.

We are an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.

San Jose, CA (region) base salary range for this position is $125,000-150,000.

About Elekta

As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve, prolong, and save the lives of people with cancer and brain disorders.

More than 6,000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable, outcome-driven, and cost-efficient solutions to meet evolving patient needs, improve lives and bring hope to everyone dealing with cancer. To us, it's personal, and our global team of 4,700 employees combine passion, science, and imagination to profoundly change cancer care. We don’t just build technology, we build hope.

Elekta is headquartered in Stockholm, Sweden, with a presence in more than 120 countries and listed on Nasdaq Stockholm. For more information, visit elekta.com or follow @Elekta on Twitter and on LinkedIn.