Engineering Manager

You'll report to: Christine Ramsden, Head of Engineering

Team: Technology

Location: UK based, Remote-First. We have an office in London (Monument) that you can use as frequently or as little as you like

Salary Range: £95,000 - £110,000 per annum

Role Type: Full-Time, Permanent

Start date: As soon as possible

The Engineering Manager Role

As we continue our mission to be the market-leading underwriting software platform for agile insurers, we are excited to kick off the search for a Engineering Manager.

As the Engineering Manager at Send, you’ll be given the opportunity to lead a cross-functional team of engineers, providing strong technical leadership and guiding the delivery of valuable products and services to Send’s customers. You’ll be responsible for ensuring the delivery of high-quality, maintainable code and ensuring the team achieves their committed sprint goals.

Your role will involve coaching and mentoring cross-functional engineers and continuously improving agile practices and ways of working. Additionally, you’ll play a key role in influencing the technology strategy and leveraging data to drive improvements across the software development lifecycle (SDLC).

What You’ll Be Doing as an Engineering Manager

• Team Leadership: Lead a cross-functional team of engineers, fostering a collaborative and high-performance environment.
• Coaching and Mentoring: Coach and mentor engineers, supporting their professional growth and development.
• Sprint Delivery: Ensure the team delivers sprint goals and commitments.
• Technical Leadership: Provide technical leadership to guide system design and architecture, ensuring alignment with defined standards.
• Backlog Management: Work with the product manager to balance the team's backlog, prioritising both the technical and product roadmaps.
• Code Quality: Ensure the team delivers high-quality, testable, and maintainable code.
• Non-Functional Requirements: Ensure solutions meet non-functional requirements, such as security, reliability, and performance.
• Agile Practices: Continuously improve the team's ways of working and agile practices, fostering a culture of continuous improvement.
• Technology Strategy: Influence the technology strategy, aligning it with the company's goals and vision and the product strategy.
• Data-Driven: Capture data on all aspects of the team's performance and health to drive continuous improvement.
• Developer Experience: Identify and address friction points across the SDLC to improve the developer experience and enhance productivity.

The Skills and Experience Needed for the Engineering Manager Role

• Proven experience as a senior software engineer and Engineering Manager (or similar leadership role) within a technology-driven environment.
• Strong technical background with experience in system design and architecture.
• Excellent coaching and mentoring skills, with a focus on supporting engineers' professional growth.
• Demonstrated ability to balance technical and product priorities.
• Deep understanding of agile methodologies and best practices.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and departments.
• Experience in ensuring solutions meet non-functional requirements such as security, reliability, and performance.
• Strong analytical skills with the ability to leverage data to drive continuous improvement.

What’s on Offer - Life at Send

Health Insurance: through AXA, covering medical, dental, optical, mental health, and therapies, plus access to Spill for free, confidential mental health support and therapy.
Life Insurance: covering four times basic salary, and Income Protection for up to 36 months at 75% of salary, including rehabilitation support.
Pension Scheme: Salary sacrifice pension scheme through Royal London. Send contributes 8%, with an employee minimum of 4%.
Time Off: 25 days annual leave for all colleagues, plus public holidays. We also offer volunteering time and a wellness day.
Enhanced Parental Leave: Enhanced parental leave package, including 12 weeks of fully paid leave for all new parents and additional support for birth-giving parents.
Learning and Development: Annual budget to use through Learnerbly, giving you access to books, courses, conferences, and resources to support your development.

Engineering Manager Interview Process

Our recruitment process for the Engineering Manager role will consist of three interviews:

• Stage 1: Intro call with our in-house recruiter, Liam (30 minutes) - This will cover your background, motivations and communication, along with a chance to get to know Send and the role better.
• Stage 2: Interview with Christine Ramsden, Head of Engineering and Chris Newton, CTO (45 minutes)
• Stage 3: Technical & leadership interview with one of our Tech Leads, Engineer and Sarah Wilkins, Head of Quality (1 hour)
• 30-minute call with a Send Founder

At Send, our focus lies in enhancing our culture rather than building a team that fits a cultural alignment. We recognise from our experience that a diverse, equitable, and inclusive team enhances our innovation, creativity, decision-making, overall performance, team success, and much more.

If you have any specific needs or additional requirements, please feel free to share them with us in the designated space on your application. Our aim is to ensure a smooth and comfortable application and interview process as possible.