Associate Director, Corporate & Business Communications

Job Summary

Requirements

• Implement a full range of communications strategies, including corporate, business, executive and crisis, mandates with a view to enhance Standard Chartered Hong Kong’s reputation and brand.
• Develop and foster strong relationships with internal and external stakeholders, especially media.
• Manage social media.
• Good understanding of the Bank businesses, products as well as capabilities, dynamics and potential issues affecting the firm and the banking industry.

Responsibilities

• Support the CEO and senior executives of Standard Chartered Hong Kong in various media engagements from developing speaking points and media FAQs to media handling.
• Support the Bank’s external profile and narrative building by crafting compelling content, lining up interviews, and developing press materials.
• Engage and align key messages with different internal and external stakeholders including staff, investors, media, community, and regulators.
• Work closely with the Bank’s Group Corporate Affairs team to deliver Group’s communications objectives and ensure alignment of local communications with those of the Group.
• Manage the Bank’s social media content and accounts.
• Provide support on issues management especially during crisis situations. Mitigate reputational risk by monitoring/managing social and mainstream media with an anticipatory approach and right judgement call.

Skills and Experience

• Professional background in Public Relations or Communications with minimum 10 years experience gained within media/PR agency and corporate communications of multinational company.
• Good communication and presentation skills, including good written and spoken English and Cantonese.
• Maturity and credibility to liaise with and influence individuals at the senior levels, including senior management of the Bank.

Qualifications

• Bachelor Degree in Communications, Public Relations, Journalism or related disciplines.
• A minimum of 8 years’ relevant work experience, preferably in media relations and social media management, public relations.
• Good command of English and Chinese languages, both spoken and written.
• Sound knowledge of different media platforms.
• Strong stakeholder engagement, influencing and negotiation skills.
• Experience in putting forward the company position with internal and external stakeholders.
• Excellent organisational skills, ability to prioritise and manage multitude of issues simultaneously.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.