Finance Officer

The Finance Officer position is a critical role in delivering quality services to members of the Credit Union. You will provide excellent member care through a range of duties, particularly with day-to-day responsibility for processing member transactions and reconciling member accounts.

The Finance Team comprises Finance, Credit Control, and Compliance.

Major Tasks

1. Maintenance of the TCS Bancs membership records.
2. Monitor finance e-mail inbox and answer any queries that require actioning.
3. Processing of all daily banking transactions, including daily direct debit files, payroll deductions files from our select partners, DWP payments, child benefits payments, bank credits from members & 3rd partner debt recovery companies.
4. Daily reconciliation of main bank accounts.
5. Preparing daily faster payment transmission files.
6. Provide support for credit control including rescheduling of loans and actioning bad debt write offs.
7. Assist in the preparation of data for reports.
8. Assist Senior Finance Officer in adhoc tasks as required.
9. Assist during the Internal and External Audit process i.e. response to queries and PBC lists.
10. Ensure members' personal business is carried out in a confidential and courteous manner.
11. Filing using manual and electronic means.
12. Cover for Senior Finance Officer as required.

Responsible for

The post holder is not responsible for the supervision of other staff.

Supervision Received

The postholder will be in regular contact with the Senior Finance Officer on a daily basis but will be expected to work on their own initiative and deal with day-to-day problems as they arise. The Finance Manager will also have supervisory oversight.

Decisions Made In the Course of the Job

Prioritising daily tasks within guidelines as agreed with the Finance Manager and/or Senior Finance Officer. Dealing tactfully with enquiries and advising members and suppliers as appropriate, referring complex queries to senior staff.

Contacts

Staff of support and servicing organisations e.g. bank, pay control and computer technical staff for regular and routine purposes. Staff of external suppliers and other creditors. Members, potential members, Representatives and Credit Union officers in servicing the Credit Union. Officials and staff of Credit Union organisations, e.g. other Credit Unions, CUNA Mutual Insurance Society, WOCCU.

Preferred Education / Qualifications

1. Good general education including Standard grade English and Mathematics. High level of numeracy skills, keyboard skills for computer operation.
2. A desire to study towards a professional financial qualification.

Experience Required

General office experience including operation of computer applications. Experience in dealing with people in person and over the telephone.

Complexity

The postholder needs to develop a comprehensive understanding of the workings of a Credit Union in order to deal effectively with the processing of members' transactions. An understanding of the FCA/PRA regulatory legislation. A good understanding of the legislation affecting Credit Union procedures (Training will be given on these aspects of the post).

Creativity

The postholder will be expected to demonstrate a tactful and helpful manner in responding to both members' enquiries, bank enquiries, the internal and external auditors and other suppliers, ensuring the confidentiality of information.

Hours of Work

The normal working hours are 36.25 hours per week and will be arranged to fit in with child or other care requirements where possible.

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

• Company pension
• On-site gym
• Sick pay
• Work from home

Schedule:

• Flexitime
• Monday to Friday

Experience:

• Finance: 1 year (preferred)

Work Location: In person

Application deadline: 28/11/2024