Terms of Business Analyst

Norton Rose Fulbright; London; Hybrid; GBP 30,000 - 60,000; Full time

Job description

Practice Group / Department:
Global Terms of Business

Job Description

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.

The Terms of Business Analyst will be responsible for uploading terms of business documents onto the Intapp Terms platform and tagging relevant clauses within a range of documents in line with agreed regional processes and policies. Documents to be tagged include, but are not limited to, Outside Counsel Guidelines, Billing Guidelines and IT Security terms. The clauses to be reviewed and tagged range from conflicts of interest, risk and compliance, finance, billing, matter management, data protection and IT security.

The Intapp Terms platform will act as a single source of truth for client terms globally. This role is critical for ensuring stakeholders are aware and comply with client commitments. This role reports to the Global Terms of Business Service Owner.

Key Responsibilities

• Responsible for the upload of client terms, tagging of clauses using AI and the categorisation of documents within Intapp Terms in line with policy, process, agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Act as a Subject Matter Expert (SME) in the use of Intapp Terms, terms of business interpretation and tagging of relevant clauses to reflect agreed contractual terms. Comprehensive training will be provided. Responsible for ensuring documents are uploaded and tagged correctly in a consistent manner.
• Undertaking a preliminary review of client terms documentation to triage requests and ensure action is taken by the appropriate team.
• Creating a central record of client terms and ensuring client terms are consistent across the Global Firm.
• Assisting with document comparison and flagging key changes to relevant stakeholders.
• Implementing alerts and reminders within the system where applicable.
• Liaising with relevant review teams including Compliance and Finance on related issues and providing updates where required.
• Monitoring developments in relation to client terms and communicating with stakeholders to inform them of any update or resolution.
• Handling confidential documents of varying levels of complexity.
• Dealing with queries from teams across all regions regarding client engagement terms.
• Engaging and collaborating with team members through the presentation of ideas and recommendations regarding best practice, continuous improvement, departmental processes, policies, and procedures.
• Supporting the team on various tasks as needed such as reporting and ad-hoc projects as required.

Qualifications

• Bachelor's degree in law preferred.

Technical & Specialist Knowledge

• Previous use of Intapp legal practice management products (Terms & Open) will be advantageous.
• Previous experience in contract management or an analytical role is ideal.
• Proficient in Microsoft Office Suite.

Travel Requirements

• Occasional travel may be required.

Competencies

• Become proficient in the use of Intapp Terms of Business (training will be provided).
• Strong attention to detail.
• Excellent interpersonal skills with a positive attitude.
• Shows a willingness to learn and develop skills.
• Embraces and promotes the use of technology and proactively identifies opportunities to improve ways of working.
• Excellent communication and administrative skills.
• Ability to engage and collaborate with stakeholders and team members across global locations.
• Excellent time management and organizational skills, with the ability to work well under pressure, manage workloads, meet deadlines, and prioritize efficiently.
• Ability to carry out responsibilities in a way which supports the firm's values and promotes its equal opportunities and diversity principles.

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.