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Large Anonymous Payment Control Solutions Lead (Hybrid) at Citi

Illinois CPA Society

London

On-site

GBP 100,000 - 125,000

30+ days ago

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Job summary

Join a forward-thinking organization as an Implementation Lead, where you will play a pivotal role in driving operational excellence. This unique position offers the opportunity to lead the implementation of innovative solutions that enhance efficiency and client satisfaction. You will collaborate with various teams to synchronize efforts and mitigate risks while ensuring a well-controlled environment. Embrace the challenge of navigating complex stakeholder relationships and contribute to transformative change within the organization. With a hybrid working model and a supportive workplace culture, this role is perfect for those looking to make a significant impact in their career.

Benefits

27 days annual leave

Discretional annual performance-related bonus

Private Medical Care

Life Insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees

Access to learning resources

Qualifications

  • Proven ability to manage large, complex implementation programs.
  • Strong emotional intelligence to navigate stakeholder relationships.

Responsibilities

  • Drive and manage the implementation of the LAPC control solution.
  • Coordinate execution strategy and ensure program parameters are met.

Skills

Emotional Intelligence

Operations Expertise

Technology Expertise

Implementation Management

Change Management

Payments Expertise

Knowledge of Financial Products

Tools

Technology Architecture

Workflow Tools

Job description

The Role
Operations Optimization and Enablement is a newly formed team designed to drive change and implement Operations strategy.

We are seeking a highly skilled Implementation Lead to drive and manage the implementation of the Large Anomalous Payment control solution across SMBIC Operations.

Key Responsibilities:

  • Coordinate and articulate the execution strategy, vision and implementation approach for the LAPC approach.
  • Partner with technology, inter and intra LoB teams, and lines of defense teams to synchronize execution, to expose dependencies, to evaluate execution risks, to escalate issues, to assess status, and to bring reporting transparencies to the broader organization.
  • Drive best practice execution and promote standardization and consistency for the LAPC solution.
  • Bring awareness, ideate improvements and solutions and coordinate relationships to relates programs as necessary.
  • Manage the delivery of the control program across Operations, Technology, Risk and Control, and all lines of defense as applicable.
  • To ensure the program parameters are fully defined and fit for purpose.
  • To ensure management and process of the program is accurate, complete, on-time, and transparent to the constituent management teams.
  • Ensure all process and technology implementation for LAPC meet's Operations' outcomes:
  • Safe - Well controlled environment - control framework which is complete, timely, accurate and manageable
  • Efficient - Highly automated - emphasis on STP; no increase in manual work; exception-based processing. Simplified and consistent end-to-end process with clear roles and responsibilities across Operations and Finance
  • Client-centered - Evolves towards same day / real-time operations and visibility (reporting) for Treasury, Operations and clients
  • Functionally complete - Supports both product-level and legal-entity level views. Extensible design to accommodate future change.
Qualifications:
  • High emotional intelligence to navigate the team through a complex matrix of stakeholders.
  • Domain expertise across Operations, and Technology functions.
  • Large, complex implementation and transformation program expertise.
  • Some proficiency in technology architecture, workflow, and tools to ensure efficient execution.
  • Change management: Ability to plan, execute and monitor implementation.
  • Payments Expertise - strong understanding of payment flows, types and messaging.
  • Knowledge of Markets, Securities Services, Treasury and Trade Services and Lending products from transaction booking to payments.
  • Strong understanding of Citi Systems helpful.
What we can offer you:
This is a unique role that will put you in the position to actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
#LI-SD2
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Job Family Group:
Business Strategy, Management & Administration------------------------------------------------------
Job Family:
Business Process Re-Engineering------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

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