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Remote Customer Service/Sales Representative

Agentallianceoc

Liverpool

Remote

GBP 25,000 - 45,000

Today
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Job summary

An established industry player is seeking motivated representatives to connect with clients virtually, helping them navigate supplemental benefits. In this entry-level role, you will consult with families, customize benefit plans, and provide exceptional customer service. With a focus on building relationships, you will assist clients in understanding their options and ensuring their needs are met. This dynamic position offers a flexible work schedule, comprehensive training, and the potential for performance-based bonuses. If you are ambitious and enjoy helping others, this opportunity could be the perfect fit for you.

Benefits

Medical (BlueCross BlueShield)

Dental, Vision, and Hearing insurance

Company stock options

Retirement benefits

Comprehensive paid training

Monthly performance-based bonuses

Weekly pay with commission

Flexible work schedule

Qualifications

  • Great communicators with a strong motivation and organizational skills.
  • Ability to customize benefit plans and maintain client relationships.

Responsibilities

  • Consult with families to explain options and select the best plans.
  • Schedule meetings and provide administrative support as needed.
  • Perform benefit reviews and assist with claims or adjustments.

Skills

Communication Skills

Organizational Skills

Customer Service

Entrepreneurial Thinking

Job description

Job Description

Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the options available, and help them select the best plan to fit their family's needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements:

  • Reach out to individuals who have requested more information on the benefits we offer
  • Schedule Zoom meetings with these members
  • Customize new benefit plans and adjust existing plans to fit the current needs of each client
  • Establish and maintain relationships with existing and new clients
  • Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
  • Provide attentive customer service and any necessary administrative support in response to members' needs
  • Respond to and resolve client questions and concerns regarding their benefits
  • Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits:

  • Medical (BlueCross BlueShield)
  • Dental, Vision, and Hearing insurance
  • Company stock options offered
  • Retirement benefits from renewal income
  • Comprehensive paid training program
  • Monthly performance-based bonuses
  • Weekly pay with a competitive commission structure
  • Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)
Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

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