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An established industry player is seeking a Senior Project Manager to lead the transformative Blended Experience Programme. This pivotal role focuses on the Discovery and Design phase, where you'll collaborate with diverse teams to enhance customer experiences both in-store and online. Your strong project management skills and ability to navigate complex landscapes will be crucial in delivering impactful results. Join a dynamic team dedicated to innovation and making a difference in customer service. If you thrive in collaborative environments and are passionate about improving customer journeys, this opportunity is perfect for you.
Are you ready to take on a pivotal role in transforming customer experiences at Specsavers? We're looking for a Senior Project Manager to lead the Discovery and Design phase of our Blended Experience Programme (BEP) Transition State 2 (TS 2). This is your chance to make a significant impact on a global scale, working with a dynamic team to deliver seamless, blended experiences for our customers both in-store and online.
At Specsavers, we believe in changing lives through better sight and hearing. Our mission is to deliver outstanding value, be loved by every customer, and create a workplace where all colleagues are proud to belong. As part of our Group Retail and Change team, you'll champion retail collaboration and drive advancements across all regions, ensuring a solid connection between global programmes and local initiatives.
In this role, you'll be at the heart of our most complex and important programme, BEP. Your focus will be on the crucial Discovery and Design activities that support the successful delivery of TS 2. You'll work across multidisciplinary teams, including technology and data, to co-create deliverables that enhance customer journeys, products, processes, and technology.
We're looking for someone with strong project management skills, critical thinking, and problem-solving abilities. You'll need experience coordinating and managing multiple stakeholders within a complex landscape, ideally with a background in delivering large, multi-region projects. Your ability to bring clarity and direction in a complex environment, coupled with excellent communication skills, will be key to your success.
Join us and be part of a team that's driving innovation and making a real difference. If you're a highly collaborative, organized, and adaptable individual with a passion for delivering exceptional customer experiences, we want to hear from you.