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Beauty Advisor (37.5 hours) Retail · Oxford Street, London
Space NK Limited
London
On-site
GBP 60,000 - 80,000
Full time
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Job summary
An exciting opportunity awaits at a vibrant beauty retailer opening a new store on Oxford Street! As a Beauty Advisor, you will be the face of the brand, delivering exceptional customer service and achieving sales targets. This role is perfect for those passionate about beauty and eager to create a welcoming environment for customers. Join a dynamic team dedicated to beauty discovery and customer satisfaction, where your contributions will help shape the shopping experience. If you thrive in a fast-paced environment and are ready to embrace change, this is the perfect role for you!
Qualifications
- Strong communication skills and a passion for beauty are essential.
- Ability to deliver a customer-first experience and meet sales targets.
Responsibilities
- Deliver unbiased customer advice through exceptional product knowledge.
- Exceed sales targets while creating an inclusive store environment.
Skills
Job description
We are so excited to be opening a new store on Oxford Street!
If you love beauty, you’re in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Beauty Advisor Overview
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
About you
- Able to deliver a ‘customer first’ experience
- Able to understand store targets and KPI’s
- Strong communication skills
- Leads by example
- Values honesty and integrity in working relationships
- Embraces change
- Flexible to meet rapidly changing priorities and deadlines
- Able to follow direction
- Open and supportive of other ideas
- Positive attitude
- Passionate about beauty
- Able to use own initiative
Role Responsibilities
- Delivering unbiased customer advice through exceptional product knowledge
- Working as one team to ensure a ‘customer first’ experience is delivered consistently
- Exceeding sales targets and the company acquisition target for N.dulge
- Following all stock handling policies to ensure stock accuracy and minimise stock loss
- Communicating clearly and concisely with the store team
- Confidently communicating with external business partners, store visitors
- Fully embracing the team effort and taking pride in achieving the common goal
- Creating an inclusive, welcoming and approachable store environment
- Maintaining up to date product knowledge and sharing with the team
- Understanding and adhering to all Company policies and procedures
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