IT Support Services Apprentice

Getting In Limited; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job description

IT Support Services Apprentice

Apply From: 16/10/2024

Learning Provider

Delivered by QA LIMITED

Employer

LB Richmond and LB Wandsworth Shared Staffing Arrangement

Vacancy Description

Primary responsibilities will be to:

• Record and analyse any IT incidents or requests
• Troubleshoot and resolve assigned IT related incidents
• Ensure customers are dealt with in a speedy, efficient and courteous manner
• Progress requests for new hardware and software, or equipment moves
• Build and/or configure hardware equipment
• Install and configure software to meet customer requirements
• Ensure all hardware assets are appropriately badged

Key Details

Vacancy Title

IT Support Services Apprentice

Employer Description

Wandsworth and Richmond Councils are creating something extraordinary that impacts over half a million Londoners every single day - a unique organisation that focuses on new ways of working in a positive and supportive working culture. We work together across services and boundaries inside and outside the Council to deliver vital public services.

Vacancy Location

Wandsworth Council, Fairfield Annexe, Wandsworth, SW18 2PU

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000282066

Key Dates

Apply From

16/10/2024

Closing Date For Applications

2024-11-11 23:59:59

Interview Begin From

[Date Not Provided]

Possible Start Date

2024-11-25 00:00:00

Training

Training to be Provided

Why choose our Azure Cloud Support Specialist apprenticeship?

• The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
• This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

• Learn on-premise and cloud-enabled technologies and services.
• Learn technical content that aligns to and is relevant to employers and the market.
• Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
• Get an introduction to Windows, Linux and PowerShell.

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Learning Provider

QA LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Customer care skills, Team working, Non-judgmental, Any IT knowledge.

Apply Now