Director of Operations, Adults & Urgent Community Response.

Bromley Healthcare CIC Ltd; Orpington; On-site; GBP 111,000 - 128,000

Job description

Director of Operations, Adults & Urgent Community Response.

NHS AfC: Band 9

Main area: UCR & Adults Associate Director

Grade: NHS AfC: Band 9

Contract: Permanent

Hours: Full time - 37.5 hours per week

Job ref: 848-BHC-090-25

Site: Central Court

Town: Orpington

Salary: £111,120 - £127,006 Inclusive of HCAS per annum pro rata

Salary period: Yearly

Closing: 10/04/2025 23:59

Interview date: 21/04/2025

Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing and therapy services catering to individuals across all age groups. We have extensive experience in serving the Bromley populace over many years.

Working at Bromley Healthcare offers a fulfilling experience. Our distinctive service delivery approach and commitment to hearing every employee's voice ensure a gratifying career journey. As a Social Enterprise, we embrace an innovative approach to healthcare delivery.

Employees of Bromley Healthcare whose role may be at risk will receive priority consideration.

Applicants for roles involving driving responsibilities will be required to provide proof of business insurance.

Job overview

As the Director of Operations, you will be a member of the Executive Team and will contribute to the development of the organisation’s strategic direction, and to the overall leadership, direction and management of Bromley Healthcare. You will participate in the development, communication and promotion of Bromley Healthcare’s vision and the delivery of the ‘Community First’ strategy.

You will champion, adhere to and deliver the core values of Bromley Healthcare:

1. Continuous improvement and innovation

Key factors:

1. Service delivery including business processes, contracting, key performance indicators, outcomes and patient/family satisfaction in line with agreed contracts.
2. Clinical Governance and Quality (discharged with the clinical director and quality lead)
3. Strategic planning and decision making
4. Line management responsibility for direct reports.
5. Supporting the transformation of services alongside the transformation unit.

You will hold executive level responsibility for designated clinical and professional services.

Main duties of the job

Please refer to the attached job description for full details relating to the duties and responsibilities associated with this position.

Working for our organisation

Bromley Healthcare offers an extensive array of services ranging from community nursing to specialised nursing care, along with therapy services.

Compensation is contingent upon NHS experience and current banding/pay point.

We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, and access to various employee assistance programs.

Detailed job description and main responsibilities

Please refer to the attached job description & person specification for full details related to this job role.

Person specification

Qualifications/ Professional registration

• Masters level qualification or equivalent level of relevant experience
• Management/leadership qualification such as NHS leadership programme or equivalent experience
• Registered General Nurse or AHP

Specific knowledge/ experience

• Demonstrable experience of working at senior management level in a large complex environment.
• Proven experience of leading and delivering against key national performance standards in relevant care pathways.
• Experience of working on and leading on complex business change processes.
• Experience of interpreting national strategy, legislation and policy where there is no precedent.
• Experience of developing appropriate strategic plans and policies to implement national guidance across services.
• Experience of service development and improvement, including productivity improvements.
• Experience of developing bids for new areas of business.
• Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships.
• Ability to work at a very senior level with a multi-professional group of staff.
• Ability to lead change with and through the organisation's senior clinical team.

We are dedicated to caring for our service users and their loved ones, as well as ensuring the wellbeing of our colleagues. We strongly encourage all colleagues to avail themselves of the Coronavirus vaccination.

To get a sense of what it's like to work with Bromley Healthcare, you can visit our YouTube channel.

At Bromley Healthcare, we are fully committed to fostering a diverse and inclusive culture where all colleagues feel supported. Discrimination of any protected characteristic is not tolerated.

We welcome applicants with a disability and are able to support reasonable adjustments throughout the interview process.

We offer our staff a variety of flexible working options from day one. These include:

• Compressed hours
• Part-time
• Job shares

We eagerly anticipate welcoming you to a rewarding career with Bromley Healthcare. Please note that all offers of new employment are subject to a six-month probationary period.

Bromley Healthcare CIC is an NHS community provider and an integral part of the NHS family.

• Please ensure you check your emails regularly, as this is our primary mode of communication throughout the recruitment process.
• When providing employment reference details, please ensure you provide accurate work-related email addresses.
• All staff identified as AT-RISK who meet the requirements of the post will be prioritized accordingly.
• Bromley Healthcare reserves the right to close adverts earlier than first published.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.