Hotel Contracts Manager - Germany

Miki Travel Europe; Greater London; Hybrid; GBP 100,000 - 125,000

Job description

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HR & Payroll Administrator at Miki Travel Europe

Miki Travel is looking to recruit a Hotel Contract Manager to join our Benelux & Germany team, to take responsibility for maintaining existing relationships with hotel suppliers as well as sourcing new partnerships in Germany.

We are looking for someone who is driven and ambitious, with excellent interpersonal skills and commercial acumen. They will have full responsibility for negotiating rates, terms and conditions, and special offers for their portfolio of hotels in assigned areas.

This role will be based either in London (on a hybrid basis with some office attendance) or in Germany on a work-from-home basis.

Flexibility to travel will be required on a regular basis to visit hotels, negotiate contracts face to face as well as representing the company at trade events.

Main Responsibilities

• Report to Area Manager to discuss and agree product requirements, identifying key properties within assigned destinations.
• Be the ambassador of Miki, as the first point of contact of our supplier base, acting in a professional manner at all times.
• Negotiate with accommodation suppliers and regularly monitor to ensure MIKI has competitive rates and conditions.
• Actively negotiate special offers, exclusive deals, overrides with all hotels throughout the year.
• Ensure all hotels are re-contracted with specific deadlines.
• Address and resolve any standard/service level issues with suppliers.
• Investigate and resolve internal issues with operation/account colleagues.
• Closely monitor the production, pricing competitiveness and availability.
• Liaise with the co-ordination and data management teams to communicate inventory and pricing changes as well as ensuring hotel information is accurate.
• Setting sales strategy for contracted portfolio and highlighting high demand events.
• Conduct required number of business trips to improve relations with suppliers and negotiate best in market rates in line with business requirements.
• Identify new product in line with room nights and sales requirements.
• Undertake ongoing analysis of product and quality within contracting area to maintain consistent product offering for clients.
• Keep abreast of internal changes to systems and processes in order to contract more efficiently and effectively.
• Enhance market knowledge through participation in trade events and media publications.
• Superb interpersonal and communications skills.
• Strong business analysis and negotiations skills.
• Self-motivated and results driven individual.
• Ability to develop close working relationships with suppliers.
• Ambitious individual with ability to think on his/her feet, multi-task and prioritise own workload.
• Ability to travel internationally.

Required experience / knowledge

• 2-5 years’ experience working as a Hotel Contract Manager in Europe.
• Proficiency in written and verbal English.
• Valid driving license required.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales and Product Management

Industries

• Hotels and Motels and Travel Arrangements