Services Controls Assessment Officer, Vice President

Citigroup Inc.; Belfast; Hybrid; GBP 35,000 - 75,000; Full time

Job description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in risk and control, testing and stakeholder management to Citi’s Central Controls Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Services Control Testing Utility is responsible for assessing the adequacy of Controls, Monitoring and Testing Tools that are designed and executed by the Services business teams.

This position will report to the Services Control Assessment & Testing Head within the COO’s Controls Testing Utility on an interim basis and will report to the Services Controls Assessment Lead once this C14 role has been appointed. It is an execution-oriented position that is responsible for operational controls performance assessment and assurance for Services controls as well as monitoring and testing tools. This includes the execution of control assessment processes, results reporting, and insight sharing related to the above scope of controls assessment activities. Coverage may vary from time to time to meet internal and external deliverables across the Services Controls Assessment and Testing team.

The Services Controls Assessment Officer will be part of a team of approximately 6-7 controls assessment professionals who will be responsible for executing the above responsibilities, with breadth and depth on control assessment planning and execution. Accountable for controls testing results and advice regarding control design and remediation. As part of this, the role requires the identification of control assessments for escalation to senior management, inputs to process enhancements, technical strategy, and work plans. The position closely follows the latest trends in control design and assurance and requires strong knowledge of appropriate and effective control design and adapts them for application within their own job and covered businesses.

Strong communication and diplomacy skills are required to guide, influence, and convince others, particularly with respect to providing feedback on the adequacy and effectiveness of controls and any remedial actions required as part of controls assessments. The role will require engagement with senior managers at SVP and Director level.

What you’ll do

1. Executes control design assessments, monitoring design assessments and testing design assessments for controls operated by the Services business in line with the applicable Policies, Procedures and Standards.
2. Handles exception communications by confirming proposed outliers and reviewing them with control/control execution leaders from the covered business/function.
3. Develops control monitoring and testing tools and associated procedures in line with the applicable Policies, Procedures and Standards.
4. Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
5. Supports the adoption of the new MCA Standards and Procedures and the build out of the central controls testing capability.
6. Take responsibility for their own book of work and prioritizes potentially competing deliverables.
7. Supports training of assessment officers on processes, systems, and execution of control assessment activities, which may include cross-training onshore and offshore staff across the Services Control Assessment & Testing Team.
8. Maintains relationships and drives accountability with partners, peers and other stakeholders to drive control assessment and testing's success in support of the business's strategy.
9. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
10. Supports other relevant work efforts of the department where needed and as directed by their manager.

What we’ll need from you

1. Relevant risk and control experience.
2. Advanced knowledge and experience in controls design, execution and/or control testing.
3. Experience in Services products and distribution channels required.
4. Excellent understanding of MCA (Managers Control Assessment) or equivalent risk and control frameworks and processes at peer firms.
5. Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
6. Strong communication, written and presentation skills.
7. Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
8. Independent thinker and able to perform a credible challenge of businesses/functions.
9. Ability to work independently and effectively on virtual teams, including across different geographies and time zones preferred.

What we can offer you

This is a role that will offer you the opportunity to build an in-depth knowledge of risk and control in a fast-growing Central Controls team. Every day there will be new business challenges that will help you develop new skills that can drive your career.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group: Risk Management

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Job Family: Business Risk & Control

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Time Type:

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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