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Account Executive

iO Associates

England

Remote

GBP 29,000 - 35,000

23 days ago

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An innovative healthtech firm is on the lookout for a dedicated Account Executive to join their dynamic team. This role focuses on managing client accounts, ensuring they effectively utilize the cutting-edge software solutions that enhance patient care. The successful candidate will receive comprehensive training and will be pivotal in identifying business growth opportunities while collaborating with internal teams to optimize customer experiences. This is an exciting chance to contribute to a mission-driven organization that is transforming healthcare through technology. If you have a passion for account management and a background in healthcare IT, this position is perfect for you.

3+ years in software account management, preferably in healthcare.
Strong understanding of healthcare IT and industry trends.

Manage and develop client relationships to ensure satisfaction.
Provide product education and support for effective software use.

Account Management

Communication Skills

Problem-Solving Skills

Knowledge of Healthcare IT

Business Growth Identification

Salesforce

Jira

Role: Account Executive

Location: Remote (with 1 day/month in Skegness)

Hours: Full-time, Mon-Fri, 9am-5:30pm

Contract: Permanent

Salary: up to £35k

iO are supporting a Healthtech Software company who are an award-winning software company providing innovative solutions for Sexual Health, HIV, and SARC services. Their mission is to empower healthcare providers with secure, efficient software that enhances patient care.

As an Account Executive, you will support and maintain client accounts, ensuring they understand and utilise the software effectively. You'll receive in-depth training on the products, gaining a holistic understanding of the services available. You'll also assist with exhibitions and collaborate with internal teams to enhance customer experience.

Key Responsibilities

Manage and develop client relationships
Provide product education and support
Identify opportunities for business growth
Collaborate with internal teams to enhance product offerings
Ensure customer satisfaction and service optimisation

Essential Requirements

3+ years in software account management, preferably in healthcare
Strong understanding of healthcare IT and industry trends
Excellent communication and problem-solving skills
Experience with CRM tools (e.g., Salesforce, Jira)
Knowledge of data security and compliance (ISO27001, GDPR, Cyber Essentials)

If you are an experienced Account Executive within the Healthtech industry, we encourage you to apply. CV reviews will begin on 12/03/25, so do not hesitate to apply!

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