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Waiting Staff - SOUND London

Clermont Hotel Group

London

On-site

GBP 20,000 - 30,000

3 days ago
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Job summary

Join a vibrant team at a contemporary music-inspired hotel in London! As a member of the Food & Beverage team, you'll be the face of hospitality, ensuring guests enjoy their experience through exceptional service. From taking orders to providing local recommendations, you will create memorable moments for visitors. This role offers opportunities for growth in a dynamic environment, where your passion for hospitality can shine. Enjoy perks like discounted rates, a supportive employee assistance program, and access to training and development programs. A rewarding career awaits in the heart of London!

Benefits

Discounted hotel rates

Interest-free season ticket loans

24/7 Employee Assistance Program

Pension and Healthcare Schemes

Wagestream access

Recommend a friend scheme

Apprenticeships and accredited qualifications

Discounts and cashback offers

Qualifications

  • Passionate about delivering high levels of service and eager to learn.
  • Able to build relationships and work effectively in a team.

Responsibilities

  • Provide a warm welcome and take orders in the restaurant.
  • Help guests have an amazing time with recommendations and assistance.

Skills

Customer Service

Teamwork

Attention to Detail

Communication

Empathy

Fast-Paced Environment Experience

Education

Hospitality Qualifications

Apprenticeships

Job description

The Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town!

The Role

In this role, you are the face of Food & Beverage! Providing a warm welcome, taking orders, delivering food and drink, as well as setting up and clearing down the restaurant will form part of your normal duties, however the greatest and most important task is helping our guests and customers have an amazing time! From recommending dishes and drinks, to knowing where to catch a taxi, or the best theatre shows - you are not just waiting staff, you are a local legend!

What we look for
  • Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
  • Comfortable in a front line role facing the public
  • Empathetic and able to build relationships
  • An open personality who is relaxed and natural in their interactions
  • Accurate with good attention to detail
  • Demonstrable desire to pursue a hospitality career
  • Able to work effectively as part of a team
  • Previous experience in a fast paced service environment
What's in it for you?
  • Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Wagestream - get access to earned salary before payday
  • Generous recommend a friend scheme
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
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