Business Continuity Support

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

About the Role:

Serve as a critical link between business needs and technology solutions by identifying, analysing, and documenting requirements.

Ensure that the developed solutions are aligned with business objectives and delivers value while effectively managing stakeholder expectations.

Key Responsibilities may include:

• Collaborate with a wide range of stakeholders to identify, analyze, document, and prioritize business, functional, and non-functional requirements, ensuring alignment with project goals.
• Lead feasibility studies and produce business models, business cases, usability requirements analysis, and evaluation to support strategic initiatives.
• Identify and raise issues that could impact the execution of strategic, operational, or project plans, providing timely recommendations for resolution.
• Communicate effectively with business stakeholders, project managers, product owners, systems analysts, developers, and quality assurance analysts to ensure requirements are clearly stated, understood, and actionable.
• Oversee end-user testing, tracking progress, and ensuring timely defect resolution to meet quality standards.
• Present complex technical information in an understandable way to both technical and non-technical audiences, simplifying complex ideas to facilitate decision-making.

Our Business Continuity Management (BCM) vision is to keep people safe and to be able to operate during a major business disruption. This is a great opportunity for someone who already has good business knowledge and a 'project management' approach to develop new Business Continuity Management skills and apply them globally. It is also an opportunity for external candidates with BCM knowledge to join a global company that makes a difference to communities.

Remote Type

Fully Remote

Skills to succeed in the role

Active Learning, Adaptability, Business Analysis, Business Process Development, Business Process Modeling, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving, Project Management, Requirements Gathering, Stakeholder Engagement.

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.