Sales Associate, Endoscopy Visualisation - Central London

Stryker Group; London; On-site; GBP 25,000 - 45,000

Job description

Why join Stryker?

Do you want to work for one of the world’s leading medical device organisations? Our aim is to make a difference to patients’ lives every day, delivering innovative products and technology to make healthcare better. We are committed to advancing healthcare. We have never been afraid to push forward and navigate the best paths for our clients and patients.

We are looking for a Sales Associate in the Central London area to join our Visualisation sales team.
Working closely with an experienced Sales Manager, you will develop and foster strong relationships with key opinion leaders. You will take an active part in customer education in the field, supporting the Sales Representative to achieve greater customer engagement and commercial success. You will actively pursue business opportunities to grow Stryker business in targeted accounts, and at all times display exemplary customer service and patient focus.

In this role you will:

• Develop the skills required to become an effective sales representative.

• Learn and practice the techniques required to grow the volume of a defined territory through sales of Stryker Visualisation products.

• Learn to manage business in accounts within an existing sales territory and become responsible for the day to day running of key accounts.

• Become proficient in dealing with stock issues, instrument requirements, organising loan kits, organising and carrying out regular customer training, and learning to provide guidance on the safe use of Stryker products within the defined portfolio in the hospital and operating theatre environment.

• Support other sales managers to allow them to concentrate on new business acquisition and new account development.

Essentially this is a training role with a view to becoming a full-time Sales Representative with independent targets and business objectives. Initially, there will be no individual sales target. Bonus will be based on achievement of milestones/objectives and regional target achievement.

In this role you will be supporting all products within this portfolio.

This position is set up to work in a team-targeted environment alongside the Endoscopy sales force.

Key responsibilities:

• Learn the skills required to manage a territory effectively and grow business in line with National sales objectives.

• Learn how to implement training sessions and workshops on the use of Stryker Visualisation and Comms products. Deliver these sessions to nurses, theatre practitioners, and surgeons.

• Gain an understanding of customers’ needs and identify opportunities to promote and sell Stryker’s products. Training will be given on basic selling, presenting, and negotiation techniques.

• Understand the different ways to provide product into a hospital through consignment of kit or use of our loan service and learn to manage these channels to best suit our customers’ needs.

• Provide customer service to an existing customer base within the theatre and clinical environment. This will involve a specific set of hospitals where the candidate will have day-to-day communication and need to respond promptly to requests from customers in those hospitals. The candidate will be required to build relationships with key personnel in these hospitals.

• Appreciate that provision of appropriate medical care for the patient is of paramount importance and our priority is to only ever recommend product that is appropriate.

• Work closely with other Sales team members within the defined region, and the Regional Business Manager, to ensure customer service levels are best in class across that region. Attend surgeon training meetings and educational conferences.

• Demonstrate outstanding ethics at all times. Treat customers and other employees with respect. Represent Stryker in the best possible light.

• Learn how to conduct trials and evaluations of products in theatre and clinical environments as required.

• Make observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.

• Record details of customers and maintain a basic business plan highlighting daily, weekly, and monthly objectives. Start to develop the skills needed to prioritise where to allocate time and resources and how to grow business.

What you need:

• Science or business-based educational background or relevant experience.

• Some sales or business experience would be ideal.

• Commercial acumen; an interest or experience dealing with customers would be beneficial.

• Computer skills, including MS Office.

• Presentation skills with modern presentation media.

• Workshop/demonstration skills/training skills/presentation skills.

• An interest in anatomy and physiology.

• A background that demonstrates an ability to engage with others, influence, motivate, and work hard.

• Full UK driving license.

What do we offer in return?

• Ability to discover your strengths, follow your passion, and own your own career.

• In-house product training program.

• Field sales training.

• Quality products that improve the lives of customers and patients.

• A winning team driven to achieve our mission and deliver remarkable results.

• Coworkers committed to achieving more and winning the right way.

Our benefits include bonuses, healthcare, family and parenting leaves, wellness programs, onsite gyms and restaurants, discount purchase programs, and service and performance awards – not to mention various social and recreational activities.

In line with the requirements of the role, you will also receive a mobile phone, iPad, laptop, and company car or car allowance.

Who are we?

Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world.

For more information, please visit our website at www.stryker.com.