Operations/Admin Coordinator

A boutique, friendly, and sociable creative agency is seeking an Operations/Admin Coordinator to join their collaborative team.

In this role, you will provide essential administrative and operational support, serving as a key point of contact for troubleshooting and ensuring the smooth day-to-day running of the office. You will work closely with the director and wider team, assisting with a variety of ad-hoc administrative tasks while maintaining an organised and welcoming workspace.

This is a fantastic opportunity to become a valued team member in a growing, fun, and supportive environment. The ideal candidate will be proactive, highly organised, and naturally outgoing, with at least two years of administrative experience.

Key Responsibilities:

• Provide administrative support to a small, close-knit team
• Update and maintain documents to ensure accuracy and organisation
• Process expenses and credit card receipts in Xero
• Keep the office tidy and well-maintained at all times
• Act as the first point of contact for IT-related issues
• Manage shared drives and website back-end
• Set up new employees with the necessary equipment and onboarding materials
• Manage employee annual leave
• Manage all outgoing post (weekly post office trip)
• Proofread and double-check outgoing company communications
• Organise team breakfasts, socials, and office events
• Order office supplies including tea, coffee, and stationery
• Provide general administrative and operational support across the business

Key Skills/Requirements:

• 2+ years of experience in an administrative support role
• A proactive and organised approach with strong attention to detail
• Excellent written and verbal communication skills
• IT literacy and confidence in troubleshooting basic tech issues
• Experience with Xero (advantageous but not essential)
• A sociable and friendly nature, enjoying teamwork and a positive office culture

To apply for this position please click on the apply button to attach your resume (and portfolio for design positions).

The Crowd is an equal opportunities employer and agency.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Administrative

Industries

Staffing and Recruiting, Architecture and Planning, and Design Services