Customer Service Representative (Remote)

MatchAwards; United Kingdom; Remote; USD 48,000 - 62,000

Job description

Customer Service Representative (Remote)

This range is provided by MatchAwards. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$48,000.00/yr - $62,000.00/yr

Additional compensation types

Annual Bonus and Commission

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

1. Assist new users in creating effective profiles that maximize their opportunities.
2. Communicate with customers via phone, email, and chat.
3. Provide knowledgeable answers to questions about product, pricing, and availability.
4. Work with internal departments to meet customer's needs.
5. Data entry in various platforms.

Qualifications

1. At least 1 - 3 years' of relevant work experience.
2. Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
3. Ability to multi-task, organize, and prioritize work.

Why Apply:

If you're motivated to influence customer relationships and thrive in a rapidly growing and cutting-edge tech company, this role is for you. We provide a dynamic workplace that fosters growth and teamwork. Are you ready to be a part of our team and make an impact? Apply now!

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Technology, Information and Internet