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Pension Administration Team Lead

IDEX Consulting

Manchester

On-site

GBP 40,000 - 70,000

Full time

30+ days ago

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An established industry player in pension consulting is seeking a dynamic Team Lead for their DB pensions administration team. This role is perfect for ambitious individuals who thrive in challenging environments and possess strong communication skills. The firm emphasizes a supportive culture and offers clear progression paths alongside a competitive financial and benefits package. As a Team Lead, you will manage workloads, mentor less experienced administrators, and serve as the key contact for clients and scheme members. If you're ready to take your career to the next level in a supportive environment, this opportunity is for you.

Excellent Staff Retention Rate

Clear Progression Plans

Market-Leading Financial Package

Supportive Work Culture

Experience managing teams and workloads in a pension administration environment.
Broad pensions technical knowledge and understanding of UK pensions legislation.

Manage a team and act as a point of contact for scheme members and trustees.
Provide mentoring and manage pension projects while ensuring high standards.

Team Management

Communication Skills

Problem Solving

Pensions Technical Knowledge

Client Relationship Management

Relevant Degree or Certification in Pensions

Microsoft Office

IDEX Consulting is working with one of the UK's leading pension consulting firms in the search for a Team Lead in their DB pensions administration team.

Looking for candidates who are ambitious and enjoy working with people as well as solving complex problems and thriving in a challenging environment.

This firm has invested in an excellent staff retention rate, clear progression plans, and opportunities in different teams. They are focused on culture and making sure everyone is supported with a solid career plan. They are an invested Pension practice in the market and offer a market-leading financial & benefits package.

Role responsibilities:

Experience in managing a team and workloads
Act as point of contact for scheme members, scheme managers/trustees, and other third parties
Provide mentoring and peer review of less experienced administrators
Involvement to build a portfolio of clients to manage all the transactions needed for their pension schemes, ensuring they are completed to the highest standards, within the service levels
Key contact to pension members and clients
Answer queries over the phone and via written communication and attend Trustee meetings
Manage ad-hoc and annual pension projects
Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members, pension trustees, and other relevant third parties
Work pro-actively and use own initiative to complete tasks
The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives

Desirable:

Broad pensions technical knowledge, with experience working in a defined benefit pension administration environment
Detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation, and codes of practice
Systems e.g. Microsoft Office/Windows applications
Knowledge of and experience with GMP Reconciliation/Equalisation calculations
Practical knowledge of the Pension Protection Fund (PPF)

If you are interested then please reach out to Rehana Sadiq at rehana.sadiq@idexconsulting.com.

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