Sales and Office Manager

Classic Lodges Limited; Harrogate; On-site; GBP 60,000 - 80,000

Job description

Lakeside Hotel & Spa is owned by Classic Lodges who have exciting plans to invest and develop the hotel. We have 73 luxury bedrooms, fine dining restaurant, brasserie, pool, spa and conference suite ‘overlooking nothing but the lake’.

To expand and strengthen the management team, we are recruiting for a Sales Office Manager – to take full responsibility for sales at the hotel alongside central support from the Classic Lodges team.

Key Responsibilities

1. ‘Hunting’ – driving new revenue into all areas of the business including leisure, M&E, and corporate. Able to network confidentially with new and existing connections to nurture ongoing relationships.
2. Marketing - ensuring that any literature and guest communication is of the highest quality. Utilising all social channels to gain the greatest exposure for the hotel and generate new enquiries.
3. Organisation – making sure that all aspects of the sales office function are slick, from tracking enquiries and conversion to ensuring the functions sheets issued to the operations departments are thorough and detailed.

There is huge potential to grow the business across many sectors to demonstrate your success. If you are passionate about sales, analytical and creative, this is the role for you!

For further details or to apply, please email [e-mail].

Benefits Include

• Share of monthly tips (circa £1 per hour worked)
• Extra Holiday Days for each year of service (max 33 days)
• Employee Assistance Programme – Hospitality Action
• Discounted Bed & Breakfast stays at hotels within the group
• Discounted F&B (Food 35% & Beverage 50% - when eating) when staying at a Classic Lodges Hotel
• Free meals on duty
• Access to training courses and apprenticeships
• Annual Long Service, Employee of the Quarter & Special Awards
• Annual Long Service Dinner (for those with 5+ years of service)
• Group Annual Awards Dinner, Harrogate