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Catalog Assistant, PV Ad Org

Amazon

London

On-site

GBP 25,000 - 35,000

3 days ago

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An established industry player is seeking a detail-oriented individual to join their team as a Quality Assurance Associate. In this role, you will be responsible for performing quality checks on English language digital content, ensuring accuracy and adherence to operational metrics. Your keen attention to detail and excellent communication skills will be vital as you collaborate with various stakeholders to report errors and drive process improvements. This position offers a dynamic work environment where your contributions will directly impact the quality of digital video content. If you are passionate about digital media and thrive in a team-oriented atmosphere, this opportunity is perfect for you.

Fluent in English with a Bachelor's degree required.
Experience with Microsoft Office products is essential.

Perform quality checks on digital content and identify errors.
Collaborate with publishers and vendor managers to report issues.

Attention to Detail

Communication Skills

Problem Solving

Bachelor's Degree

Microsoft Office

Excel

Responsibilities:
- The primary responsibility of the role is to perform quality checks on English language digital content while listening to and identifying errors as well as validating errors reported by various systems and customers.
- The associate should have a passion for working on digital video content.
- The associate needs to continuously adapt to and learn the new features of various tools and systems and improve on his/her acumen to identify and report errors. He/she has to follow SOP to catch errors in the content.
- The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage), and delivery/latency SLA. The associate will be measured on their compliance with these metrics, SLA requirements, QA guidelines, team goals, personal goals, and ability to ideate and drive process improvements for closure.
- The associate should be a team player and come up with ideas to improve the editing/QA process.
- The associate will need to often contact publishers and vendor managers to report errors identified and provide status updates as and when required.
- The employee will be an individual contributor for this role.
- In addition, the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor.
- The associate will be required to work with headsets for the majority of the work time.

BASIC QUALIFICATIONS

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS

- Knowledge of Excel at an advanced level

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