Charge Nurse

Bayshore HealthCare; Scarborough; On-site; GBP 35,000 - 55,000

Job description

JOB SUMMARY
As part of the care team in our Transitional Care Unit (TCU), the Charge Nurse under the direction of the Clinical Manager and/or Area Director will provide specialized services in the management of patient care and ensure compliance with internal and external standards of practice. This position requires a combination of days and overnight awake shifts, and the incumbent will have a regular work schedule. The Charge Nurse will generally be assigned to one specific TCU. From time to time however the Charge Nurse may be asked to work at another location.

DUTIES AND RESPONSIBILITIES

• Supports the needs of patient populations including innovative approaches to care delivery.
• Provides comprehensive care to the patients as part of an interdisciplinary/inter professional team focused on creation of a person-centered plan of care.
• Conducts patient assessments using the RAI-MDS tool, uploading data to hospital portal as required.
• Completes inventory and order supplies. Delegate the unpacking of shipments and restocking of kanban bins.
• Runs and reviews reports from the Learning Management System, auditing of clinical compliance reviews and documentation related to patient care. In addition, ensure that hourly rounds are completed by appropriate staff.
• Ensures that care delivery at the TCU is in accordance with Physician/NP orders. Directs the delivery of care on the floor for unregulated caregivers. Monitors, corrects, and reports any performance issues to the clinical manager as appropriate. Assesses, mitigates, and reports any patient safety concerns (RL6).
• Supervises and supports unlicensed employees to ensure compliance with all federal and provincial legislated standards of practice as well as company policies and procedures.
• Working with the TCU Clinical Manager to assist with the integration of patient satisfaction initiatives. Meet with all new admissions and conduct a meet and greet and provide a welcome folder to promote a positive patient experience. Ensure that all referred patient concerns and complaints are satisfactorily addressed and documented in a timely manner.
• Working in collaboration with the Patient Flow Specialist, assist with incoming patient admissions by ensuring pharmacy services, medical equipment and supplies are available and any last-minute discharges are communicated. Send morning report to Patient Flow Specialist(s).
• Participate and encourage others with ongoing internal and/or external continuing education activities.
• Adhere to Bayshore Policies and Procedures.
• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System. Participate in daily huddles and weekly quality huddles.
• Participates in proactive Health & Safety activities while performing all duties. Is responsible for notifying immediately the Clinical Manager of any Health & Safety risks or concerns. Responsible for immediately completing Accident Reports via RL6, for all direct reports who injure themselves on the job, monitor and support employees participating in modified work programs.
• Maintains confidentiality of patient and corporate information and discusses same only with appropriate Bayshore personnel.
• Reviews and updates primary care activities in line with organization goals and projected outcomes.
• Promotes evidence-based practice using latest research-based guidelines.
• Ensures the provision of safe, evidence based, cost effective, patient and family centered care.
• Identifies and implement appropriate clinical documentation and record keeping practices.
• Keeps up to date with health-related policy and implement if deemed appropriate to impact patient care in a positive manner.
• Participates in ongoing quality monitoring and improvement.
• Participates in creating, delivering, and maintaining an exceptional quality program.
• Creates an environment that builds on the principles of integrated team approach.
• Other tasks as assigned and/or requested.

MINIMUM REQUIREMENTS

• Graduate from an accredited Registered Nursing Program; current registration with the provincial regulating body.
• Minimum five (5) years of nursing recent experience with progressive responsibilities with some supervisory experience.
• Previous experience or knowledge of RAI tools.
• Previous experience working with geriatric clients; diagnosing and staging of dementia.
• Effective verbal and written communication skills.
• Strong leadership skills, including identifying growth opportunities in others.

STRONGLY RECOMMENDED:

• Demonstrated ability to interpret company policies and procedures.
• Demonstrated ability to exercise independent judgment and to assess situations and problems efficiently and effectively.
• Experience with written documentation, care plans.
• Strong interpersonal, organizational, collaborative, and problem-solving skills.
• Ability to work well within an inter-professional team and to foster effective working relationships.
• Ability to exercise initiative and observe strict confidentiality.
• Demonstrated commitment to Bayshore core values.
• Experience with Clinical Skills Such as IV therapy, central lines, and wound care.
• Experience with Conflict Resolution / Customer Service Management & Dealing with Difficult Situations / Employees.

STANDARDS OF PERFORMANCE

The Charge Nurse must demonstrate ongoing competency in completing all duties and responsibilities of this job description, in response to changes by the regulating body, as well as agreed upon specific goals and objectives.

PERFORMANCE REVIEW

Performance will be reviewed on an ongoing basis with a formal review at the end of the six-month probationary period and subsequently, on at least an annual basis. Input will be sought from employee, Supervisor, Branch Office, and Field employees, and in addition, will be based on ongoing client feedback and the extent to which performance meets expectations.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing.”

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.